Cleaning Technician Customer Service
Resume:
Dixie Jo Cunningham
I have * years experience as a professional cleaning technician. Commercial and residential and private establishments when needed.
Dover, DE 19901
*****************@*****.***
I am currently employed as a professional cleaning technician. Commercial, residential and private establishments, when needed. I pride myself on the little things inside the big things and pay attention to detail. I adapt well in most environments and enjoy working with the general public. Very good at multitasking, and I give 100 percent to everything I do. Always up for new opportunities. I'm also very familiar with G&R Campground. I visit quite frequently, as I have a few good friends who reside there. I look forward to hearing from you soon.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cleaning Technician
Dag Residential and commercial cleaning company-Dover, DE October 2023 to Present
I'm currently employed as a professional cleaning technician. I have great communication skills and always do my best to be professional and keep an upbeat attitude. Chicken Tender
SCK Farm-Harrington, DE
April 2021 to September 2023
Maintain growth, feeding, production, and cost records Drive trucks, tractors, and other equipment to distribute feed to animals Examine animals to detect illness, injury, or disease, and to check physical characteristics, such as rate of weight gain
Feed and water livestock and monitor food and water supplies Inspecting Equipment, Structures, or Materials
Monitoring Processes, Materials, or Surroundings
Communicating with Supervisors, Peers, or Subordinates Making Decisions and Solving Problems
Organizing, Planning, and Prioritizing Work
Processing Information
Repairing and Maintaining Mechanical Equipment
Experience with: Automatic watering devices
Customer Service Representative
Goodwill Association-Smyrna, DE
August 2020 to April 2021
Greeted customers in the donation area of the retail Goodwill store. Helped with carrying donated items from customer vehicles. Sorting out and pricing items for placement on the sales floor. Cook/Bartender
Valerie's Bar and grill-Dover, DE
June 2019 to August 2020
Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea Chicken Attendant
SCK Farm-Harrington, DE
October 2018 to April 2019
Chicken Tender for live bird's being grown for commercial chicken processing plants. Flagger
Right way Flagging and sign Comp-Willow Grove, DE
January 2015 to September 2016
Direct traffic movement or warn of hazards, using signs, flags, lanterns, and hand signals Certified Coding Specialist
Christiana Care Health Systems-Newark, DE
December 1998 to June 2011
Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts Consult classification manuals to locate information about disease processes Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer
Identify, compile, abstract, and code patient data, using standard classification systems Patient Account Representative
Preferred Medical Services-Newark, DE
January 1994 to December 1998
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts Answer customer questions regarding problems with their accounts Record information about financial status of customers and status of collection efforts Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise
Receive payments and post amounts paid to customer accounts Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims
Clean food preparation equipment, work areas, and counters or tables Education
Career institute in Medical coding
Dawn training institute - New Castle, DE
June 1993 to May 1994
GED
James Groves - Newport, DE
September 1984 to June 1985
Skills
• ICD-9
• EMR Systems
• Insurance Verification
• Medical Terminology
• Custodial experience
• Commercial cleaning
• Floor care
• Environmental services
• Driving
• Delivery driver experience
• English
• Basic math
• Moving
Certifications and Licenses
Certified Coding Specialist
Driver's License
CPR Certification
Assessments
Customer service — Proficient
July 2024
Identifying and resolving common customer issues
Full results: Proficient
Cleaner fit — Completed
July 2024
Measures the traits that are important for successful cleaners Full results: Completed
Sales skills — Proficient
September 2023
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Completed
September 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Retail customer service — Proficient
September 2023
Responding to customer situations in a retail setting Full results: Proficient
Work style: Conscientiousness — Proficient
July 2024
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Cooking skills: Basic food preparation — Proficient September 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Work style: Reliability — Proficient
July 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
July 2024
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
July 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Interstate truck driving — Proficient
August 2024
Regulations and safe driving practices for long-distance trucking Full results: Proficient
Food service: Customer situations — Proficient
June 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Retail customer service — Proficient
August 2024
Responding to customer situations in a retail setting Full results: Proficient
Customer focus & orientation — Proficient
June 2024
Responding to customer situations with sensitivity Full results: Proficient
Warehouse safety — Proficient
September 2023
Using safe practices in a warehouse setting
Full results: Proficient
Cleaning skills — Proficient
June 2024
Knowledge of cleaning techniques and processes
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I was employed as a bus driver for a private school located in Bear Delaware, from August 1987 through June of 1988.The school was Caravel Academy and my employers name was Mr. Nick. I didn't leave on bad terms. I resigned due to pregnancy with my first child. I was extremely ill with all day morning sickness. I was fortunate enough to be able to stay home with my child. Which is why I didn't return.
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