Human Resource/General Manager
Resume:
Kristin Thompson
Canton, OH
*************@*****.***
Mature individual offering a transferable skill set complimentary to the HR position requirements. Adapts easily to new situations, company cultures, and work processes. Honest and ethical employee eager to be considered for a position within the Human Resource field. Work Experience
General Manager
IHOP-North Canton, OH
May 2023 to Present
I currently am running the North Canton IHOP. My duties are multiple positions of the Human Resource field. This includes inventory, on-boarding, training, hiring and firing of employees and so on. I have been doing this position by myself for almost a year. I always strive to reach the goals of the company, which shows on my PNL's that have hit the target and beyond. Bartender/ Supervisor
Rose’s Run Country Club-Stow, OH
April 2022 to Present
• Guests receive excellent customer service.
• Record orders, input into POS and deliver promptly.
• Evaluate and write down inventory of liquor and beer.
• Perform as MOD when needed.
• Count money and input sales into Excel when upper management is out of town.
• Print out paperwork and cash flow for corporate office. Bartender/ Bar Manager
Triple Nickel-Canton, OH
September 2016 to May 2021
• Mastered superior communication skills to collaborate with customers efficiently.
• Executed conflict resolution skills in resolving customer concerns and maintaining a cheerful outlook.
• Recorded liquor and beer orders and reordered supplies weekly and or biweekly.
• Produced a monthly schedule for the bartenders and cooks Server/ Bartender
John's-Canton, OH
September 2010 to September 2018
• Recorded orders and delivered food and drinks.
• Completed a whole shift with just two servers.
• Controlled a clean and organized bar.
• Generated orders for more products.
Shift Manager
Damon's-Canton, OH
June 2011 to September 2011
• Assigned all cash drawers and counted them for the day.
• Formulated checklists for all staff.
• Administered a "jumpstart" with staff at the beginning of the shift.
• Catalogued numbers for sales for the day and prepared drop. Main Bartender
Kraus's Pizza-Canton, OH
May 2008 to May 2010
• Serviced all customers and bar.
• Presented a clean and organized bar.
• Prepared orders for more products.
• Processed orders for the product.
Server
Grinder’s Above & Beyond-Canton, OH
March 2005 to August 2007
• Greeted guests with a smile and conversation.
• Recorded orders and inputted them into POS system.
• Collected the order and delivered it promptly.
• Presented a check and cashed out the guest.
• Pre-bussed and cleared the table.
• Sanitized table.
First Assistant Manager
IHOP-Canton, OH
April 2002 to February 2005
• Conducted 4 to 5 interviews a week to maintain a full staff.
• Performed the hiring and firing of employees.
• Delegated tasks to forty staff members and monitored performance.
• Presented operational performance by skillfully handling opening and closing tasks.
• Educated business culture focused on customer service and teamwork.
• Trained every new manager in proper procedures, compliance requirements, and strategies for success. Education
Bachelor of Arts in Business
University of Mount Union - Mount Union, OH, US
May 2021
Dual Associate of Applied Business in AAB
Stark State College - Canton, OH, US
May 2016
Skills
• Provided customer
• Microsoft Word
• Implemented team
• Demonstrated
• Performed bar
• Bartending
• Interviewing
• Payroll
• Employee orientation
• Assistant manager experience
• Shift management
• Quality assurance
• Supervising experience
• Management
• Microsoft Excel
• Microsoft PowerPoint
• Organizational skills
• Time management
• Leadership
• Communication skills
• Computer skills
• Recruiting
Certifications and Licenses
ServSafe
July 2023 to Present
Driver's License
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