Customer Service Front Desk

Cinthya Hidalgo

*************@*****.*** 786-***-**** Miami, FL, 33166

OBJECTIVE

Dedicated and responsible receptionist with a proven track record of delivering exceptional front desk services and creating a welcoming atmosphere for clients and visitors. Seeking a position where I can utilize my strong communication, and multitasking skills to effectively manage administrative tasks and ensure a smooth and professional operation of the office environment. Eager to contribute to a team-oriented workplace by providing outstanding customer service and contributing to the overall efficiency and positive image of the organization.

EDUCATION

Valencia International University Pamplona, Navarra Psychology 2021 – Present

Skills

Teamwork, time management, computer proficiency, problem solving, attention to detail, reliability.

EXPERIENCE

Hotel Yoldi

RECEPTIONIST

Efficiently manage incoming calls, provide essential information to callers and visitors.

Schedule reservations, maintaining an organize calendar ensuring accuracy and completeness.

Greet clients in a friendly and professional manner, creating a positive first impression.

Itaroa Optic

OPTOMETRIC ASSISTANT

Helped management in whatever I could to make the opening and closing a smoother process.

Managing incoming calls, answering questions, and directing calls to the appropriate staff members.

Processing payments, handling billing inquiries.

El Molino de Berriozar

SERVER

Helped management in whatever I could to make the opening and closing a smoother process.

As my first position, I was fortunate to work in an extremely fast paced environment and develop my multitasking and refine my serving skills to maximize efficiency, while delivering outstanding customer service to our guests.

Recording food and drink orders accurately and ensuring any special requests or dietary restrictions are noted.

Operating Systems / Technical: Mac OS X • Windows

Software Applications: Word • Excel• Access• PowerPoint

Language: English, Spanish & French

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