Des Moines Customer Service
Resume:
Robert Scott
Director - RDT LLC
Des Moines, IA *0310
**********@*****.***
I am a team player with a strong work ethic seeking a job to demonstrate my leadership skills, to grow the company and to ensure efficiency and quality.
Authorized to work in the US for any employer
Work Experience
Director
RDT LLC-Des Moines, IA
July 2019 to Present
- Coordinate the day to day operations including the organizing of routes, managing performance, utilization of transportation management systems and analyzing financial reports
- Research, analyze, design and implement methods to improve logistical needs.
- Establish and maintain compliance with state and federal regulations as well as those imposed by the DOT ensuring complete accuracy and safety
- Develop customer relationships resulting in repeat business
- Responsible for the recruitment of drivers
Innovative Injections Technology-West Des Moines, IA 2008 to 2019
West Des Moines, Iowa, 2008 - 2019
- Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials
- Interview, select, and train warehouse and supervisory personnel
- Plan, develop, or implement warehouse safety and security programs and activities
- Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.
- Prepare and present financial records to management team on a weekly basis Installation Technician
Mediacom-Urbandale, IA
2014 to 2015
- Transfer tools, parts, equipment, and supplies to and from work stations and other areas
- Disassemble broken or defective equipment to facilitate repair and reassemble equipment when repairs are complete
- Install or replace machinery, equipment, and new or replacement parts and instruments, using hand or power tools
- Examine and test machinery, equipment, components, and parts for defects to ensure proper functioning
Training & Certifications
Training & Certifications
Warehouse Management Certified May 2016
Lean Manufacturing Trained January 2017
Kaizen Trained August 2017
Six Sigma Trained August 2017
Project Management Certified May 2016
Education
Roosevelt High School - Des Moines, IA
2000 to 2005
Skills
• Data entry
• Customer service
• Typing
• Executive assistant
• Calendar management
• Exceed
• Training
• Detail-oriented
• Excellent customer service skills
• Sales goals
• Workflow
• Marketing
• Strategic Planning
• budget
• retail sales
• Powerpoint
• Word
• 3PL
• Analysis skills
• Freight
• Transportation management systems
• EDI
• Negotiation
• Warehouse management
• Sales
• Project management
• Customer service
• Leadership
• Six Sigma
• Typing
• Marketing
• Financial report writing
• Driving
• Training & development
• Recruiting
• Supervising experience
• Retail sales
• Budgeting
• Heavy lifting
• SharePoint
• Research
• Calendar management
• Plumbing
• Personal assistant experience
• Supply chain
• Operations management
• Human resources
• Tanker
• Commercial driving
• Flatbed
• English
• Communication skills
• Product development
• Team management
• Product marketing
• Continuous improvement
• Mentoring
• ERP systems
• Assembly
• Data analysis skills
• Supply chain management
• E-commerce
• Inventory management
• Root cause analysis
• Debugging
• Middleware
• SAP ERP
• SAP S/4HANA
• ABAP
• Delivery driver experience
• Automotive repair
• Roll off truck
• Heavy equipment operation
• Manual transmission
• Transmissions
• SAP
• Management
• Procurement
Certifications and Licenses
CDL
October 2023 to October 2032
CDL A
Air Brake Endorsement
Hazmat Endorsement
Tanker Endorsement
Driver's License
Hazardous Waste Operations & Emergency Response Training CDL A
October 2023 to October 2032
Additional Information
Summary of Skills
Excellent oral and written communication skills Proficient at tracking data and driving productivity Ability to effectively manage workflow Excellent customer service skills Experience with training and supervising Pleasant and professional demeanor Administrative and executive assistant experience Calendar management and coordination Ability to meet and exceed sales goals and quotas Data entry and typing skills Proficient at multi-tasking and detail-oriented Ability to solve problems effectively Works well within a team and independently Learns new tasks quickly
Contact this candidate