Quality Control Customer Service

JW

JOSEPH WILLIAMS

******************@*****.*** 904-***-**** Atlantic Beach, FL 32233 WWW: Bold Profile Ambitious Dishwasher with experience working in busy kitchen settings. Expert at cleaning dishes, polishing glassware and stocking shelves. Diligent, responsible and punctual with solid understanding of cleaning, sanitation, restocking and other tasks.

Kitchen station support

Quality Control

Supply Restocking

Sanitizing protocols

Performance Improvement

Waste disposal

OIL CHANGES

TIRES

GENERAL LABOR

EVAS JAMICAN KICTHEN Jacksonville,

FL

KICTHEN PREP AND DISHWASHER

05/2024 - Current

Assisted in preparing salads and desserts when requested by chefs or supervisors.

DOLLARTREE Atlantic Beach, FL

Merchandising Manager

10/2022 - 05/2024

Organized special events such as trunk shows or pop-up shops as part of promotional activities.

Provided guidance on technical aspects of product design including materials selection, packaging requirements.

Negotiated contracts with vendors to ensure cost-effective procurement of products.

Conducted regular visits to stores in order to monitor stock levels, customer service standards and employee engagement. Attended trade shows, conferences, seminars and other networking events related to the industry.

Coordinated activities between different departments within the organization.

Ensured compliance with applicable laws, regulations and safety standards.

Analyzed consumer feedback from surveys, focus groups and other sources to identify areas of improvement in merchandising activities. Reviewed store performance data and made adjustments accordingly. Developed and implemented merchandising strategies to increase sales and profits.

Trained, supervised and evaluated staff to optimize their performance levels.

Circle K Jacksonville Beach, FL

Cashier Team Lead

Trained new cashiers on proper use of registers and store policies. Assisted cashiers with resolving customer complaints and inquiries. Summary

Skills

Experience

02/2021 - 10/2023 Recognized potential theft or fraud attempts by monitoring suspicious behavior.

Supported other teams when necessary, such as stocking shelves or bagging groceries.

Assisted customers with locating items within the store when requested. Completed paperwork related to personnel actions including hiring, terminations, transfers.

Provided guidance to cashiers on how to accurately ring up customers' purchases.

Conducted inventory audits to ensure accuracy of product levels in the register area.

Processed refunds and exchanges according to company policy. JOHN BARTRAM HIGH SCHOOL Philadelphia, PA

High School Diploma

06/1997

AUTOMOTIVE KNOWLEGE

WOODWORKING

HANDY MAN

HIGH SCHOOL EDUCATION

Peirce College Philadelphia, PA

Associate of Science in Business Administration And Management Indiana University of Pennsylvania Indiana, PA

Business Administration and Management

Education and Training

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