Customer Service Forklift Operator
Resume:
Keovonni Sanders
All
Lakeland, FL *****
************@*****.***
Growing up sense the age of 16 Where I was Issued an identification Card, I Immediately knew that i wanted to Work & I was extremely excited to do so. From The time of 16 Years old i’ve have Grown In the work Industry All over Rather it be warehouse, customer service, Construction, & More My journey is Yet not over. I Plan on Learning as much as i can To grow Or even to grow in some great company Some Day .
Authorized to work in the US for any employer
Work Experience
Mixer Helper
Publix - Lakeland, FL
October 2019 to Present
To mix all products properly and to work at a fast pace At all times, My Jobs Was Also To Maintain my Area and Provide Flexibility, Speed, and Knowledge When Making sure Our customers Products are Handle Well . working As a Mixer Helper Was A Great Experience ! Fort Lift Operator
Publix - Lakeland, FL
October 2019 to March 2020
As a Forklift Operator My Job Duties Was 90% of the time Off & On of A Stand Up Fort Lift. i was To Operate it Under all the Safety Policy’s, as well As Inspections, I would normally move pallets through out the warehouse As well as Onto The Loading Area . Call Center Representative
GC SERVICES - Lakeland, FL
March 2018 to December 2018
• Earned [70]% satisfaction rating from customers.
• Helped callers to resolve billing and technical problems.
• Delivered customer support to 20 callers in an average [hour].
• Provided product and service information to customers.
• Informed customers about all product lines and services offered by the company.
• Processed merchandise returns and exchanges.
• Helped customers select products that best fit their personal needs. Skills
• System documentation
• Providing customer support
• Call controlling
• Resolving issues
• Call documentation skills
• Communicating with clients
• Inbound phone call management
• Call control skills
• Professional telephone voice
• Customer communications
• Customer assistance
• POS operations
• Loss prevention
• Store merchandise handling
• Cash drawer balancing
• Credit and cash transactions
• Cash counting
• Cash handling policies
• Customer greeting
• Merchandiser
Cashier
Mcdonlads - Lakeland, FL
November 2016 to January 2018
• Analyzed customer interactions to identify needs, provide resources and promote excellent service.
• Maintained adequate cash supply in cash drawers in multiple checkout stations.
• Confirmed that appropriate changes were made to resolve customers' problems.
• Trained new employees on company customer service policies and service level standards.
• Informed customers about sales and promotions in a friendly and engaging manner.
• Processed all sales transactions accurately and in a timely fashion.
• Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Education
High school or equivalent in Criminal justice
KATHlEEN HIGH SCHOOL - Lakeland, FL
August 2015 to June 2018
Skills
• Sales Experience (5 years)
• Inventory Control (2 years)
• Customer Service (5 years)
• Warehouse Experience (1 year)
• Cash Handling
• Negotiation
• Restaurant experience
Certifications and Licenses
Driver's License
June 2018 to April 2026
Certified Forklift Operator
Assessments
Sales: Influence & Negotiation — Completed
December 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Im A Young Men who’s Willing to learn, And Exceed At All things that come in my path of life as i walk, As Well As Learn Lots of new Things. I Have Experienced Dealing with Customers and how to adapt to others My entire life . Now I’m Looking to Grow In the Distribution center as well and warehouses as management or Even a Team Player And Help Others along the way... Thank You : Keo’Vonni Sanders
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