Customer Service
Resume:
Taylor Hartley
EMAIL: ******@***********.*** PHONE NUMBER: (931) 249 - 8291
Volunteer Work
After Breast Cancer Program
Organized bake sale to raise money for the program.
Oak Grove Community Center
Coordinated and created programs to involve children in the community. Influenced troubled teens to become involved in positive activities. Organized fundraiser to build community awareness and raise money for the center.
Christian County Animal Shelter Cleaned kennels and helped provide care to animals in the shelter. Helped
with organizing adoption events.
Work Experience
Pleasant View Learning Center
Assistant Director 2021-Current
Responsibilities include managing, training and developing employees. Managing, caring and meeting needs for 170 students. Keeping student and employee records compliant with DHS standards. Direct contact for any and all parent communication. Establish new processes and procedures. Bill clients and manage budgets. Manage inventory and ordering supplies. Process and manage grants for the center.
Anthem
Operations Expert/Case Management 2019-2021
Responsibilities included managing, training and helping associates in customer service. Holding employees accountable to specific operating standards. Managing claims, benefits and other insurance issues for clients that had mental health disorders. Making appointments and assisting clients navigating benefits.
O’Charley’s
Assistant General Manager 2010 - 2019
Progressed from bartender to upper management. . Responsibilities include staffing, invoicing, computer skills, filing and organizing paperwork, managing store budgets, problem solving, cash handling, customer service, and managing and developing employees.
Grandmama’s House
Teacher 2010 - 2012
Teacher while providing excellent childcare. Following all state sanitization laws, DHS laws, and state assigned curriculum. Created lesson plans and assisted child development.
About Me
Taylor Rachele Hartley
April 23rd, 1992
Highly organized, and proficient in working with a team or independently. Works efficiently in a fast-paced environment. Ability to multitask and meet deadlines. Personable, charismatic and sensitive to others in a working environment. Can drive a team with positivity and implement new ideas to motivate people.
Objective
Leadership position open to development to utilize talents and knowledge.
Education
Tecta 2023
University of Phoenix 2020-2022
Hopkinsville Community College 2011 - 2013
Associate degree in human services
Rossview High School
2006 - 2010
References
Amanda Dartt Owner of Space Walk Rental
Misty Edwards
General Manager for O’Charley’s
(615) 596 - 7409
Journey Harbison
Operator of Oak Grove Community Center (817) 343 - 2873
Contact this candidate