Customer Service Assistant Manager
Resume:
ASSONET, MA *****
****************@*****.***
Emma Schader
SKILLS
Customer service, technology skills, time management, cleanliness, problem solving, communication, teamwork, organization, punctuality, positive attitude. EXPERIENCE
Sonic, Somerset, Massachusetts — Assistant Manager FEBRUARY 2020 - MARCH 2023
● Interviewing and onboarding new employees.
● Communicating with the staff on expectations for the shift, and how to work together as a team to reach our goals.
● Monitoring employee performance by correcting improper behavior, as well as acknowledging proper performance.
● Adapting to complications during the shift, and using problem solving skills to troubleshoot any issues.
Sephora, Boston,Massachusetts — Beauty Advisor
OCTOBER 2022 - JANUARY 2023
● Cleaned and restocked product displays
● Listened to customer needs and assisted customers while collaborating with fellow co-workers to find the right products
● Greeted customers at the entrance and offered assistance
● Working the register to provide seamless checkouts and product returns/exchanges
Pancheros Mexican Grill, Somerset, Massachusetts — Crew Member MARCH 2023 - PRESENT
● Cook food in a fast paced environment in order to provide customers with a quality dining experience
● Prepare food while maintaining kitchen standards of cleanliness
● Work with kitchen equipment, accomplishing multiple tasks simultaneously to maximize efficiency
● Clean and sanitize dishes and kitchen equipment, ensuring each item is up to standard
EDUCATION
University of Massachusetts Dartmouth, Dartmouth, MA — Medical Laboratory Science
SEPTEMBER 2022 - PRESENT
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