Customer Service Warehouse Manager

David Freeman

Chicago, IL *****

****************@*****.*** 630-***-****

To obtain a customer service position within an institute where I can maximize my people-oriented experience, communication skills and my problem analysis and problem solving abilities.

Work Experience

Driver

Uber - Chicago, IL

February 2019 to January 2021

Customer drop off and pick up.

Warehouse Manager

Premier Staffing/ - Chicago, IL July 2017 to February 2020

Overseeing receiving, warehousing, distribution, and maintenance operations.

Setting up layout and ensure efficient space utilization.

Managing warehouse staff, including hiring, supervising, evaluating, and scheduling.

Cataloging, storage, security and safety, coordination of the logistics managers, and supervision of the warehouse team.

Coordinating all activities within a warehouse, from maintaining equipment and receiving shipments to handling customer requests and supervising employees.

Advocate Medical Group - Chicago, IL

October 2016 to July 2017

Central Scheduling

Patient Triage

Messenger

Claims & Manages Care Collections

Registration Specialist

Medication and Referral Requests

David’s Cleaning Service

Bellwood, IL

September 2015 to July 2017

Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)

Performing and documenting routine inspection and maintenance activities

Carry out heavy cleaning tasks and special projects Certified Nursing Assistant

Sorting/Handling mail

Entering online patient demographics

Insurance verification via online and via insurance companies

Accounts Receivable/Payable

Answering approximately 80-100 inbound calls per day.

Cashier/Stocker

Berkely Finer Foods - Berkely, IL

January 2013 to August 2015

Greeting customers and assisting with their queries

Restocking shelves and ensuring correct pricing

Processing customer transactions at the checkout

Maintaining cleanliness and tidiness of aisles and shopping areas

Managing inventory and reporting shortages to management.

Loader

UPS - Chicago, IL

January 2011 to August 2013

Load and unload packages from delivery vehicles, ensuring careful handling to prevent damage.

Sort packages based on delivery routes and destinations using tracking systems.

Scan packages upon receipt and delivery to update tracking information.

Maintain accurate inventory records.

Operate mechanical equipment to move larger package shipments

Skills

•Customer Support

•Customer Care

•Call Center

•Customer Service

•Warehouse/ Forklift

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