Customer Service Representative

Princess Jael Myton

*** ********* ***** ***** *******, GA 30350 **********@*****.*** 470-***-****

Summary

Passionate and enthusiastic college student, looking to join your organization as a call center customer service representative. Excellent communication skills and a passion for customer service. I am interested in growing my career with your organization and eventually pursuing a management position after graduating from Georgia State University. Experience

Olive Garden, Dunwoody, GA - Host

October 2023 to Current

● Greet customers as they enter the restaurant

● Assist guests with reservations and guiding them to their table

● Give guests accurate wait time estimates and seat them in the waiting area

● Provide customers with menus and answer any initial questions they may have

● Optimize seating at different tables to ensure an even workload for wait staff

● Answer phones and scheduling reservations with large parties LaVida Massage, Sandy Springs, GA - Receptionist / Office Assistant June 2022 - July 2023

● Greet all guests as they enter the Spa

● Assist guests with questions regarding massage services and products

● Answer inbound calls and schedule all upcoming appointments

● Check the guest into the computer system and charge for services provided

● Maintain a clean and organized workplace, including client and massage area Plato's Closet Retail Store, Atlanta, GA - Cashier/ Certified Buyer December 2021 to May 2022

● Provide excellent customer service to ensure guest satisfaction

● Welcome customers as they enter the store

● Handle cash, credit, and check transactions with customers

● Count money in cash drawers at the end of business to ensure sales accuracy

● Make sales referrals, cross-sell products, and introduce new items to customers

● Answer customers' questions and resolve any issues that may arise Education

Georgia State University- Major Finance and Business Marketing

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