Hayley DeSousa
Swansea, MA *****
*************@*****.***
Work Experience
Server
Jillian's Sports Pub - Somerset-Somerset, MA
June 2023 to Present
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Monitored dining room for cleanliness and proper set-up at all times.
• Ensured that each guest was served courteously, quickly, and efficiently. Screen Printer
Potters Printing-Fall River, MA
June 2021 to May 2023
• Screen print custom apparel in a production environment on an automatic press
• Set up and break down jobs efficiently
• Work at a production pace
• Ensure quality standards are maintained during production
• Able to work independently and as a team
• Maintain a clean work environment
Shift Leader
Dunkin Donuts-Fall River, MA
August 2016 to July 2021
• Guided staff in absence of direct supervisors.
• Managed operations during shift, with total awareness of activities of employees and customers.
• Prepared reports detailing shift activities to keep management looped in on shift operations.
• Maintained awareness of customer activities good relations with high-value customers. Education
High School Diploma in Graphic Communications
Diman Regional Vocational Technical High School - Fall River, MA April 2018
Skills
• Team motivation
• Customer relations
• Troubleshoot service issues
• Teamwork
• Prioritization
• Creative thinking
• Technical/Software Skills
• Silk-screening
• Offset press
• Bindery
• Design & Layout
• Pre-Press
• Dye Sublimation
• Embroidery
• Book Binding
• Adobe Photoshop
• Adobe Illustrator
• Adobe InDesign
• Screen Printing
• Graphic Design