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Customer Support Cable Technician

Location:
Sylmar, CA
Posted:
September 03, 2024

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Resume:

German Torres

Contact

***** ***** **.

Sylmar, Ca

818-***-****

********@*****.***

Objective

As a technician, my primary objective is to maintain equipment, troubleshoot technical problems and determine a solution. I would install and repair equipment, as well as provide customer support during field visits. Including teaching customers how to operate their devices.

Education

ITT Technical Institute 2006-2009

Sylmar, Ca

BS in Electronics and

Communications Engineering

Technology

ITT Technical Institute 1996-1998

Sylmar, Ca

AAS in Electronics Engineering

Technology

Key Skills

Electronic Testing Equipment

Solar Panel Troubleshooting

Assembler / Soldering

Home Cable Installer

Phone Communications

Preventative Maintenance/Repair

Read Blueprints

Internet & Alarms Setups

Fish Walls / Run Fiber Lines

Bilingual (English & Spanish)

Experience

June 2010 – May 2024

Cable Technician • Charter Communications

• Cable Technician - Install Internet, phone land lines and alarms

• Ran fiber lines underground / Climb poles and attic work

• Costumer services and drove company vehicle

• Troubleshooting and Repair

September 2006 – June 2009

Field Technician • AT&T U-Verse

• Educate customers on service features and functionality

• Verify all services are working correctly

• Install and rearrange inside phone wires

• Work with various hand tools / Work outdoors in all kinds of weather

• Diagnose problems and make repairs

March 2003 – May 2006

QC Inspector • Mason Electronics

• Testing on various plane equipment

• Build from blueprints / Inspection and test results

• Inspect incoming materials and products

August 2002 – May 2003

Inspection/Assembler • Boeing – Spectrolab

• Assembler / Soldering of solar cells under 10x scope

• Inspection & troubleshooting of solar cell panels References

Available upon request.



Contact this candidate