Assistant Manager Process Improvement

Eric Russell

*** *. ******* **. ***********, IL *0490 * 630-***-**** * *************@*****.***

Summary:

Dynamic and results-driven professional with a decade of experience in supply distribution and management. Skilled in leading teams to achieve high levels of efficiency, productivity, and customer satisfaction. Adept at problem-solving independently and thriving in both collaborative and remote environments. Strong communicator with a track record of exceeding expectations and driving process improvement.

Work Experience:

McMaster-Carr 2012 to December 2023

Elmhurst, IL Remote

Supply Distribution Specialist

●Efficiently fulfilled customer orders, consistently exceeding monthly productivity targets by 12%.

●Spearheaded LEAN projects, driving a 15% increase in warehouse productivity.

●Actively contributed to diversity initiatives as a member of the Asian American Employee Resource Group.

●Reengineered workstations to enhance ergonomics and efficiency.

●Collaborated effectively with remote teams and management, ensuring smooth operations and problem resolution.

●Hazardous Material Certification -2017

Shinto Japanese Steakhouse and Sushi Bar 2010 to 2011

Naperville, IL

Assistant Manager

●Reduced cost of good by 10% within eight months, optimizing inventory and supplier relationships.

●Led a team of 30-40, overseeing daily operations, including staff management, financial accounting, and customer satisfaction.

●Boosted monthly sales by 80% compared to previous year through targeted marketing and customer engagement strategies.

Biaggi’s Ristorante Italiano, Inc 2007-2010

Naperville, IL

Server, Bartender, Captain, Event Coordinator, Manager

●Progressed from server to manager, overseeing front-of-house operations and ensuring top-tier guest satisfaction

●Led hiring, training, and scheduling for a large team, maintaining high standards of service and operational efficiency.

●Managed event coordination, driving business growth through successful event planning and execution

Organizations/Skills/Professional Training:

●Leadership & Management: Biaggi’s Management Training – Madison, WI 2008

●Advanced Management: Independent Restaurant Owners Leadership Seminar – Las Vegas, NV 2011

●Technical Proficiency: Proficient in Microsoft Office Suite, Remote Collaboration Tools.

Education:

Benedictine University Bachelor’s Degree (Business Management)

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