Front Desk Customer Service

Brianna Limon

602-***-**** *************@*****.*** Tempe, AZ 85281

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

SKILL

● POS Systems

● Food and Beverage Preparation

● Speedy and Efficient

● Cash Register Operation

● Hosting/Food running

● Liquor Licensed

EXPERIENCE

Barista, Starbucks, June 2022 - Current

Glendale, AZ

● Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

● Provided excellent customer service by responding to inquiries quickly and professionally.

● Operated cash registers to process customer payments.

● Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

Cashier Team Lead, Castles N Coasters, August 2021 - May 2022 Phoenix, AZ

● Assisted cashiers with resolving customer complaints and inquiries.

● Trained new cashiers on proper use of registers and store policies.

● Answered customer questions and provided store information.

● Processed refunds and exchanges according to company policy. Restaurant Team Member, Panera Bread, November 2020 - May 2021 Glendale, AZ

● Assisted in taking customer orders and providing recommendations.

● Maintained cleanliness of the dining area by wiping down surfaces, sweeping floors.

● Organized takeout orders for customers on the go or ordering ahead of time.

● Prepared food items such as salads, sandwiches, desserts, as needed. Front Desk Associate, Sachi Salon and Spa, March 2024 - Current Scottsdale, AZ

● Booking new and returning customers appropriately.

● Answering customer phone calls and questions about stylists schedules and products.

● Cash-handling and cash counting at the end of each shift to maintain sales accuracy.

● Actively tidying up the front desk area to maintain a welcoming and comfortable environment for employees and customers.

EDUCATION

Arizona State University Expected Dec 2025

Bachelor of Arts, Major in Philosophy, Minor in Business Tempe, AZ Glendale Community College Graduated May 2023

Associates of Arts, in Philosophy Glendale, AZ

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