Michelle Patterson
Philadelphia, Pa *****
********************@*****.***
To obtain a position within a reputable company that utilizes my exceptional customer service skills, recognizes dedication to professionalism, provides mentally stimulating tasks, and offers advancement opportunities.
Willing to relocate to: Atlanta, GA - Riverdale, GA - Decatur, GA Work Experience
Patient Care Technician
Habersham Medical Center - Demorest, GA
October 2019 to July 2021
Assists in the examination and treatment of patients by preparing treatment rooms, measuring vital signs, monitoring health, collecting samples and charting patient information. Administrative Specialist (Payroll)
United States Department of Commerce
January 1998 to June 2001
Collected timesheet data and payroll information and entered it into established database. Transmitted weekly payroll data to ensure timely payment. Maintained accurate payroll and travel records. Performed audits of payroll files. Generated income statements. Resolved payroll/personnel issues of field and office employees calling in on payroll problem resolution line. Perfumed accounts payable/receiving operations. Opening Cashier
Popeye's Famous Fried Chicken
June 1987 to August 1995
Greeted customers, took and cashed out orders. Processed refunds and resolved complaints, followed store procedures regarding coupons and gift cards, maintained clean work environment, reconciled cash drawer at shift's end.
Education
Associate in Science (AS) in Accounting
North Georgia Technical College - Clarkesville, GA August 2019 to Present
Diploma
Simon Gratz High School - Philadelphia, PA
September 1982 to June 1985
Skills
• Customer Service (3 years)
• Customer Care (3 years)
• Call Center (3 years)
• Vital Signs (5 years)
• Accounting (2 years)
• Accounts Payable (5 years)
• Financial Report Writing
• Bank Reconciliation (1 year)
• General Ledger Accounting (1 year)
• Balance Sheet Reconciliation
• Account Reconciliation
• Journal Entries
Certifications and Licenses
CNA
June 2009 to June 2023
CPR Certification
Assessments
Customer Focus & Orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.