Rosa M.
Gomez
Skills
Bilingual//Spanish & English
Knowledge of computer skills,
data entry, translation and
Interpretation, ability to organize
& prioritize effectively.
Education
GED
Certified RSC
2019
Lic - Certificate
2024
The Commonwealth of
Massachusetts
CHW/ Community Health Worker
Rosa M. Gomez
29 Elizabeth Street
Springfield, MA 01109
*****.******@*****.***
Summary
Detail-oriented professional with 20 years of extensive experience in the
human services providing exceptionally organized interpersonal,
leadership and organization skills to conceive and achieve solutions. To
contribute the work, skills, duty, and passion to the betterment of the
company and strong planner and problem solver. Perform proactive and
possess good verbal and written communication skills, organizing,
managing, and supporting skills.
Experience
Housing Management Resources /Resident Engagement
Coordinador & Case Manager
2021-2023 - Springfield, MA
Arrange and coordinate services on behalf of the residents.. Develop a
written care plan with measurable outcomes to address and implement
an agreed upon action plan for client needs, Identify appropriate
resources and mobilize them to address residents needs and resolve
problems, conduct housing inspections to ensure units meet health and
safety standards, supervising experience, completed paper
documentation for all progress notes, conducted intakes and in-home
visits and assessments using program specific forms to identify their
needs and confirm eligibility and make referrals to community services,
engaged residents in community, health, and housing development
caseload of supportive housing initiatives, collected all data necessary
and enter in required database.
Appleton Corporation/ Resident Service Coordinator
2013-2021- Holyoke, MA
Assisted on residents referrals regarding lease violations, referrals to
local agencies for services, evaluated physical, mental health, &
psychological status. assisted in referrals within the community for
services, translations, oversaw the work of residents and community
volunteers, collaborated and helped facilitate programs opportunities in
the community.
Child & Family Services/ Family Prevention Specialist
2010-2012 - west Springfield, MA
Managed caseload of assigned families through the Massachusetts
Department of Children and Families (DCF). Assisted with court involved
families, referrals, home visits, community services, and care plan
assessments