Human Resources Administrative Assistant

Doris D. Parker, IPMA-CP

Decatur, GA 404-***-**** ********@*********.***

Certified Career Coach and qualified HR Professional with 16 + years of demonstrated achievements spearheading human resources functions to improve employee engagement and create a team-oriented environment. Utilizes critical thinking and data analytics to create long-term process enhancements that facilitate organizational change. Skilled listener and problem solver with the ability to quickly mediate and resolve conflicts. Valued for identifying training needs by analyzing current effectiveness of learning programs.

Professional Experience

Clayton County Health District Clayton County, GA

Project Assistant -Temporary October 2020 – February 2022

● Partner with project managers and coordinators to achieve deliverables on time and within budget

● Support management teams with establishing market presence and implementing community outreach efforts

● Forge a positive and collaborative work environment to continually motivate team members and maintain employee engagement

● Serve a key role in project design meetings to recommend long-term strategic solutions that drive company growth

● Coordinate with client base to identify and outline project requirements

Clayton County Health District Clayton County, GA

Administrative Assistant to District Health Director-Temporary Jan 2016 - Oct 2016/June 2011 - Jan 2012

● Called upon to deliver support to the director and deputy management teams, held accountable for managing calendars, schedules, customer care, and prioritizing incoming communications

● Operated as the primary liaison between external partners and the director, launching events and facilitating special projects as needed

● Ensured confidentiality of sensitive data, inputting project updates within filing systems for program records

● Served as assistant to Director in preparations of documents and minutes for the Clayton County

Board of Commissioners Board District meetings

● Analyzed MOUs to guarantee completeness and accuracy prior to submission for approval signatures

● Leveraged management skills in support of directing project lifecycles from concept to close, collaborating with external parties to accomplish initiatives in a timely manner

● Created strategic partnerships with health programs and community resources to fulfill project-based assignments

Clayton County Health District Clayton County, GA

Contract Program Coordinator Temporary May 2008 - June 2010

● Selected to act as Health Educator Coordinator to cultivate and initiate a federal grant program through the March of Dimes to advance improvement of birth outcomes

● Worked alongside the business community as the Wellness Coordinator to execute the healthy behavior program, additionally operating as the Community Garden Coordinator

● Handpicked local organizations at directions of supervisor to participate within multiple programs based on target audience

● Researched and compiled comprehensive educational content to provide project progress while ensuring compliance with organizational guidelines

● Delivered external training workshops to teens through county group homes

● Traveled on-site to health fairs, leading forums to instruct individuals on achieving long-term wellness

● Generated key marketing strategies and collateral to increase community awareness including development of flyers, brochures, bookmarks, and surveys

● Demonstrated business acumen related to Grants under directions of supervisor

Office of Secretary of State Administration Atlanta, GA

Senior Human Resources Manager October 1991 - September 2007

● Spearheaded all aspects of HR functions encompassing 468 employees as well as delivery of administrative support for 5 attached agencies

● Implemented guidelines to ensure the confidentiality of data and assignments

● Delivered 50% cost savings and 100% turnaround through the launch of internal trainings

● Utilized data insights to inform key decisions and achieve organizational transformations

● Increased data accessibility and visibility of employee benefits through the implementation of a HR Intranet page

● Employed in-depth HR expertise while administering benefits, compensation, recruitment, policy development, compliance, training, and employee relations activities

● Handpicked to serve on task forces, acting as a liaison between management teams, personnel, and HRIS services

● Directed a 4-member team tasked with processing payroll and aligning HR daily duties with standard operating procedures

● Supported the creation of workforce development initiatives to increase short and long-term retention

● Diligently screened, interviewed, and recommended high quality candidates for positions, collaborating with hiring managers to enrich sourcing and recruitment functions

● Performed new hire orientations, trainings, and exit interviews to maintain employee retention and a cohesive HR structure

● Liaised with budget office to maximize resources and initiate cost-effective strategies

● Applied conflict resolution skills to navigate challenging employee situations with minimal impact to daily operations

● Led benefits administration processes involving FMLA, FLSA, worker’s comp, COBRA, retirement, and short/long-term disabilities, to include training sessions

Additional Experience

HR Supervisor, Office of Secretary of State Administration

HR Analyst, Office of Secretary of State Administration

Core Competencies

Organizational Development and Change, HR Operations, Recruitment and Onboarding, Regulatory Compliance, Leadership and Development, Employee Retention and Engagement, Career Coaching, Workforce Development, Succession Planning, MS Word, Excel, PowerPoint, PeopleSoft, Publishing and Card

Education & Certifications

Bachelor of Liberal Studies - Minor in Human Services - Mercer University

Completed coursework in SHRM studies - Clayton State University

Certified Career Coach - June 2021

Certified Human Resources Professional - Emeritus, Executive Level IPMA-CP

Professional Affiliations and Memberships

International Personnel Management Association Southeastern Atlanta, Georgia Chapter

Current Member and Past- Atlanta Chapter 1998 President

State of Georgia Government Personnel Administration Counsel

Leadership, Organizational and Development Training Courses 1989 -2007

Atlanta Human Resources Association

Past member 1989 – 2000 – organization merged with NAAHR

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