Entry-Level Customer Service
Resume:
Joseph Spanier
Entry-Level IT Professional with a Strong Passion for Learning and Growing
Atlanta, GA 30310
***********@*****.***
Computer enthusiast with experience building computers since the age of 15. Skilled in coding in multiple languages, developing dapps, and troubleshooting software and hardware problems. Recently completed the CompTIA A+ Certification and working towards the Network + certification. Looking for an entry-level IT position in a fast-paced environment where I can use my skills and knowledge to contribute to the team and learn from experienced professionals Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Independent Contractor/Driver
DoorDash-Dothan, AL
January 2023 to Present
• Provided excellent customer service by delivering food orders on time and accurately.
• Communicated effectively with customers, restaurants, and other Dashers to resolve issues and ensure smooth deliveries.
• Solved problems quickly and efficiently by troubleshooting delivery issues and finding alternate routes when necessary.
• Managed time effectively by planning routes, estimating delivery times, and multitasking.
• Paid attention to detail by checking orders for accuracy, following instructions carefully, and communicating with customers about any changes to their orders.
• In addition to the above, I also gained experience using GPS navigation apps and other smartphone apps, which are essential skills for many IT jobs. Human Intelligence Task Worker
Amazon Mechanical Turk-Remote
July 2010 to Present
• Attention to detail:Amazon Mechanical Turk Workers must pay attention to detail to ensure their work is accurate and reliable. This skill is also important for IT professionals, who must be able to write and debug code accurately.
• Ability to follow instructions:Amazon Mechanical Turk Workers must follow instructions carefully. This skill is also important for IT professionals, who often need to follow complex instructions from clients or team members.
• Ability to meet deadlines:Amazon Mechanical Turk Workers must meet deadlines to complete tasks on time. This skill is also important for IT professionals, who often must meet project deadlines.
• Communication skills:Amazon Mechanical Turk Workers need to be able to communicate effectively with requesters to clarify instructions and resolve any issues. This skill is also important for IT professionals, who often must communicate with clients, team members, and other stakeholders. Mechanic
Port City Trailers-Mobile, AL
September 2022 to December 2022
I was responsible for the maintenance and repair of pull-behind hitch trailers and gained the following skills in the process:
• Troubleshooting:Hitch trailer mechanics must be able to troubleshoot various mechanical and electrical problems. This skill is also essential for IT professionals, who must be able to troubleshoot computer and network problems.
• Attention to detail:Hitch trailer mechanics must pay attention to detail to ensure their work is accurate and reliable. This skill is also important for IT professionals, who must be able to write and debug code accurately.
• Customer service:Hitch trailer mechanics need to be able to provide excellent customer service to their customers. This skill is also important for IT professionals, who often need to interact with customers to provide support and resolve issues.
• Teamwork:Hitch trailer mechanics often work as part of a team to meet deadlines and deliver quality work. This skill is also important for IT professionals, who often must collaborate with other team members on projects.
Education
High school diploma
Dothan High School - Dothan, AL
August 2006 to May 2010
Skills
• Computer skills
• Operating systems
• Computer networking
• Mobile device management
• IT support
• Computer hardware
• LAN
• Microsoft Windows
• Software Troubleshooting
• Network Support
• Desktop Support
• Network Support
• Help Desk
• Active Directory
• Linux
• DNS
• GitHub
• DHCP
• WAN
• DHCP
• Git
• Git
• TCP/IP
• VPN
Links
https://github.com/subspan
https://www.linkedin.com/in/jspanier925/
Certifications and Licenses
CompTIA A+
Driver's License
Contact this candidate