Sales Representative High School
Resume:
Shirley Johnson
Goldsboro, NC *****
***********@*****.***
Experienced working in challenging environments. Excited about the opportunity to take the next career step
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Gaming Attendant
Hwy 117 internet sweepstakes-Goldsboro, NC
December 2022 to Present
Helping customers with gaming questions, making cash transactions, and keeping business clean Telephone Sales Representative
Concentrix-Wilson, NC
February 2019 to December 2022
Answered phone calls quickly and efficiently to exceed target goals for customer phone contacts. Researched and problem-solved to determine appropriate solutions for customers. Opened and updated customer accounts with personal information, payment methods and order details. Packer
Amazon-Clayton, NC
September 2016 to December 2018
Packaged each product or order in appropriately-sized containers to avoid damage. Examined and inspected containers, materials, and products to verify that product quality and packing met specifications.
Prevented shipment errors by properly tagging products and labeling boxes. Measured, weighed, and counted products and materials. Shipping and Receiving Specialist
AP Exhaust-Goldsboro, NC
March 2012 to September 2016
Maintained accurate tracking system covering shipping and receiving transactions. Maintained security of shipping and receiving rooms, prevented loss of packages. Received, unloaded, and processed deliveries at Goldsboro location. Collaborated with managers to help resolve issues with lost or damaged packages. Updated computer system with shipping and receipt activity. Used computer to generate shipping labels and interact with inventory database. Prepared materials for shipping, including packing, sealing, and labeling boxes. Kept supplies organized and ready for shipping and receiving needs. Machine Operator
Cooper Standard-Goldsboro, NC
October 2006 to June 2011
Skilled in operating and maintaining production machinery, adhering to quality standards, and achieving production targets.
Education
High School Diploma
Goldsboro high School - Goldsboro, NC
August 2002 to May 2006
Skills
• Shipping & receiving
• Computer operation
• Customer service
• Research
• Packaging
• Telemarketing
• Scripting
• Sales
• Organizational skills
• Customer Support
Certifications and Licenses
CAREER READINESS CERTIFICATE
August 2009 to Present
industry-recognized, portable, research-based credential that certifies essential skills needed for workplace success
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