Customer Service Assistant Manager

Maribi Gonzalez

**** *. ********* ****** ***** Texas 78537

Ph:956-***-****

Email:**************@*****.***

Summary: years of experience in customer service,, I was an assistant manager at a fast food restaurant learn how to manage, cook and clean . I’m a quick learner, with an positive and friendly attitude I am responsible and devoted to my job and I try to do things quick and right and I love helping others. Im really good at communicating with customers.

Skills:

Fantastic customer service

Bilingual

Managing money

Sales experience

Telephone and front desk reception

Trustworthy

Cooking and cleaning

Store opening and closing procedures

Communication

Experience:

Assistant manager at Stars Drive in

2015-2017

Carhop (cashier)

Had to close store

Lean how to cook and clean

Manager workers

Cashier at Mercadome office

2018-2021

Mentor and trained new cashiers

Developed positive customer relationships through friendly greetings and excellent service

Answered phones and transferred calls n a multi-line system

Complete all required paperwork and documentation according to guidelines.

Assisting customers with there purchases including answering question and trying to fix any problems.

Processing cash and checks payments

Guadalupe home care

2021

Providers

Clean and take care of an elderly

Cook food

Help him with what ever the elderly needed

HSA Bank

2021-2024

customer service representative

bilingual English/Spanish

assist the caller

order debit cards /closed card /suspend card

Closed Bank Account

Assist in helping them with out online website/app

Identify the caller before providing personal information

Ordering checks

Transferring Funds to other bank account //Liquidate Account

Education:

Donna north high school 2012-2014

3D Academy 2015-2016 graduate in 2016

Southern carriers institute 2017-2018 have a pharmacy tech license

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