Customer Service Administrative Assistant
Resume:
PAMELA SMITH
**************@*****.*** 478-***-**** Fort Valley, Georgia
PROFESSIONAL SUMMARY
Accomplished Administrative Director successful at training staff and new hire. Over 20 years of professional experience supervising, custodian services, equipment operator, technician, warehouse, customer service, forklift safety, and record keeping. WORK HISTORY
Jan 2021 – Present Oversee housekeeping staff in order to maintain a Assistant Director high standard of room cleanliness. Piedmont Hospital North, Macon GA Handles daily adminstrative task, conducts regular staff meetings while communicating with other staff members to coordinate housekeeping activities. Performs EOC and HCAHPS weekly rounds.
Plan work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services
are rendered to all areas.
Orientate, train, and supervise all housekeeping
staff under span of control.
Interview, select, hire, evaluate, and recommend
termination of facility housekeeping personnel in
accordance with facility standards.
Feb 2017 – Jan 2021 Managed Environmental Services department staff. Administrative Assistant Created a supporting team of 20 staff members. Piedmont Medical Center, Macon GA Managed a team of 20 staff members. Managed all human resource activities.
Reviewed resumes and conduct interviews.
April 2013 – Feb 2017 Prepared facility for daily operations. Custodian Ensured the correct use of cleaning chemicals.. Fort Valley State University, Fort Valley GA Performed various housekeeping duties. July 2004 – May 2010 Received, unloaded, and processed incoming . Supervisor/Warehouse Specialist shipments.
Step 2 Company, LLC, Fort Valley GA Ensured the correct use of cleaning chemicals. Performed various housekeeping duties.
Verified stock identification changes.
Loaded and unloaded shipments from truck via
Forklift.
March 1998 – June 2003 Prepared cakes, bread, rolls, mufffins, and biscuits Baker (S & S Cafeteria) according to recipe.
BlueBird Body Company, Fort Valley GA Ensured dough was placed in correct pans. SKILLS
Problem-solving Critical thinking Time management
Flexibility Teamwork Communication
Organization Creativity Attention to Detail
EDUCATION
High School Diploma 1999
Peach County High School, Fort Valley, GA
Assisstant Director Training -2021
Dripping Spring TX 78620
CERTIFICATION
Forklift Safety,Maddle Georgia Teach, Kathleen, GA-2009 Cetificate
Lean Training,Step 2 Company LLC-2009
Certificate
Forklift Operator, Middle Georgia Tech Kathleen, GA-2007 Certificate
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