Call Center Tech Support

Jerry Barocas

**** ****** **. *******, ** *****

727-***-**** *****.*******@*****.***

http://www.linkedin.com/in/jbarocas

EMPLOYMENT

Founder and Director of Site of Peace Sep 2020 – Present Dunedin, Florida, United States

Spectrum

Tech Support Sep 2018 – Dec 2019

Verizon Wireless 03/2009 – Aug 2018

Technical Expert 03/2014 - Aug 2018

Technical Coordinator, 03/2009 – 03/2014

Life Uniform 01/2008 – 12/2008 Laid off due to store closing

AANTV 07/2007 – 12/2007 RWF

Call Center Manager

Nielsen Media Research Inc 2000 – 05/05/07 RWF

Field Representative October 06 till 05/05/07

EDUCATION

CCNA (Certified Cisco Network Associate); 2002

Saint Petersburg College, FL

This certificate program is designed to produce a Cisco Certified Network Associate (CCNA). The CCNA is recognized in the industry as a technical professional working with traditional Cisco-based networks that predominantly includes LAN and WAN routers and LAN switches

Bachelor’s of Professional Science in Business, specializing in Public Management

State University of New York at Utica/Rome

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