Customer Service Representative
Resume:
B
B R O W N
*************@*****.*** 1506 Blossom Ln,
Baytown, Texas 77521
PROFESSIONAL SUMMARY
My goal is to become associated with a company where I can utilize my skills and gain further experience, while enhancing the company's productivity, reputation, and most importantly, bringing in revenue.
Achievements
Achieved 99.5% average delivery rate on all assignments with no loss of materials or assets. Handled 400+ loads a month.
Assisted in evaluating and adjusting over 30 routes based on daily needs, available drivers, traffic hazards, and weather conditions.
Skills
● Experience in customer service/transportation/logistics roles 5 years
● Ensure the highest level of customer service is provided to customers through the development and maintenance of Order Fulfilment Best Practices.
● High quality written and verbal communication skills. EXPERIENCE
Customer Service Representative, Heavenly Father Trucking Company, Dec 2021- May 2023
● Provide product/services information
● Answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
● Communicate at high level urgency via email
Chantel Resume 2023
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● Ensure all updates are provided within a timely manner. Customer Service Representative, Dunavant Transgulf Transportation, Jul 2019 - June 2021, La Porte, TX
● Assist in managing current customer accounts.
● Maintain relationships with carriers and customers.
● Solve customer and carrier problems and help resolve issues.
● Be a professional representative of our company that other employees look up to.
Scaffold Builder Helper, Brock Group, Jan 2017 - May 2019, Pasadena, Tx
● Unload the scaffolding materials from a truck.
● Clean and prepare construction sites, including removing debris and dangerous materials.
● Assemble and dismantle scaffolding structures that allow workers to access specific portions of a building to perform needed work.
● Install ladders, walkways and handrails at a construction site or shipping area using a variety of power tools and lifts.
● Work at elevated heights.
EDUCATION
High School Diploma June 2007 Robert E. Lee High School - Baytown, TX REFERENCES
Jacquelyn Hrachovina 409-***-****
CPA, MBA, ALMI, ARA, ACS
Dina Ambrose 936-***-****
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