Customer Service Long-Term
Resume:
Jalicea
Minerva
Perez
perezjalicea@gmai
Icom
Hartford, CT 06106
SUMMARY
Personable Waiter with several years of experience in food and beverage
industry Intelligent and focused with in-depth knowledge of current menu
items, ingredients, and preparation methods, Punctual and communicative
individual driven to exceed sales goals and build long-term, loyal
relationships with customers.
Dedicated professional with several years of foodservice experience. Skilled
in memorizing menus and promoting customer loyalty. Commended for
excellent multitasking abilities and happy, patient demeanor.
SKILLS
Modeling + Time Management
Basic knowledge of alcohol + Cash handler
Customer service + Promotions planning skills
Special promotions & upselling + Sales Strategies
Take drink orders + Communication skills
+ Creative Direction :
EXPERIENCE
Lead
Manchester, Connecticut
Dollar general /Jan 2024 to Jul 2024
+ Developed and implemented marketing strategies to increase
brand awareness and meet business objectives
+ Analyzed customer feedback to identify opportunities for
improvement in product offerings and services.
Cash handler /cashier
Customer service
Restocking
Hostess/Server
West Hartford, Connecticut
Jar&Bar/ Apr 2023 to Nov 2023
+ Greeted guests warmly upon arrival, seating them promptly,
+ Verified reservations and wait times with customers.
+ Maintaineda clean and organized dining area
+ Assisted in preparing the restaurant for opening and closing shifts.
+ Provided menus to customers and answered questions regarding
menuitems.
+ Checked identification of customers prior to serving alcoholic
beverages.
+ Managed the waiting list, ensuring that al parties were seated ina
timely manner.
+ Monitored customer satisfaction levels throughout their meal
experience
+ Communicated clearly with kitchen staff regarding customer orders.
+ Created an enjoyable atmosphere by engaging in friendly
conversation with guests.
Contact this candidate