Customer Service Specialist

Marcus Colbert

317-***-**** ***********@*****.***

Customer Service

Driven customer service specialist with over 2 years of experience in customer relations. Can handle various customer driven challenges. Adept at finding different solutions to a variety of obstacles. Brings a different yet open-minded mindset to any company. I desire to be a pillar in my community and to enhance opportunities for others around me. Skillset

*Interpersonal Communication *Adaptability *Employee and Finance Management *Leadership

*Quick Learner *Forklift Operation *OSHA10 Certified Work Experience

Community Alliance of the Far Eastside (C.A.F.E) May 2024-Present, Yes Program Intern

• Trained in forklift operation

• Giving back to the community

• Completed OSHA training classes

• Expanded teamwork and peer skills

• Participated in volunteer help for others

Precoat Metals Coater Operator August 2023- May 2024

• Rotated paint drums in and out of use

• Operated Forklifts throughout the warehouse

• Constantly filled up and monitored paint pans

• Kept an inventory of paint usage and how much was returned

• Basic cleaning and disposal of various chemicals Dairy Queen Service Lead April 2021- March 2022 Team Lead March 2022- December 2022 Shift Manager December 2022- May 2023

• Assisted customers

• Managed finances and accounting for all the cash

• Rotated stock and documented inventory

• Managed fellow team members and employees

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