Customer Service High School

`EMMA MASSEY

***** **** ***** *******, ** *****

909-***-**** ****.*.******@*****.***

PROFILE

I offer a positive and energetic attitude under pressure filled situations and I will take the initiative when issues occur. I enjoy detail-oriented tasks and I am skilled in communicating with others. I believe that helping customers feel as comfortable and satisfied as possible is an essential skill that I strive to maintain every day.

EXPERIENCE

ESTHETICIAN, LOMA LINDA AESTHETICS MED SPA; BEAUMONT, CA—2022-PRESENT

Perform facials using medical grade skin treatments

HydraFacial certified, Geneo( Glo2Facial certified), Microdermabrasion, Chemical peels

Perform waxing services- Brazilian, Bikini, Eyebrows, underarm, etc.

Carry out eyebrow lamination and eyebrow tint services

Consultation with client to discuss skin concerns

Offers assistance scheduling patients upcoming appointments

Clean rooms and wash/sterilize equipment

Manage new orders of product

EDUCATOR, LULULEMON ATHLETICA; CABAZON CA — 2023- JANUARY 2024

Assist guest with fitting rooms, sizing, and style options

Educate guest on product as well as promotions to boost sales

Open/closing duties including mopping, dusting, taking out trash

Provide help refilling the sales floor with new inventory

SEASONAL STOCK ASSOCIATE, WORLD MARKET REDLANDS ; REDLANDS, CA — 2020

Customer service to provide additional information about products in store and online

Stocked and rearranged merchandise to boost sales

Assisted with online orders and pick-ups

Cashier duties including processing payments, returns, and exchanges

EDUCATION

COACHELLA VALLEY BEAUTY COLLEGE, HEMET, CA —ESTHETICIAN, 2022-2023- After completing a course at Coachella Valley Beauty College I acquired a license to be an Esthetician

HEALTH AND BIOMEDICAL ACADEMY, YUCAIPA CA — YUCAIPA HIGH SCHOOL, 2017-2020- While attending Yucaipa High School I enrolled in a medical program that teams up with Crafton Hills College to provide introductory classes such as Anatomy and Biomedical Innovations.

SKILLS

-Experience in public speaking

-Quick learner

-Attentive to detail

-Organized and precise

-Experience in retail and aesthetics

-Ambitious and passionate

-Will take initiative to complete tasks

-Dedicated team member

Contact this candidate