Customer Service Pharmacy Technician
Resume:
CHARNE
WEBSTER
*********@*****.***
San Jose, CA 95136
Extremely versatile, quick learning individual able to work proficiently independently as well as on a team. I am seeking a position that would further sharpen my skills in customer service. Driven Pharmacy Technician with 2 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
PROFESSIONAL SUMMARY
Walgreen's Pharmacy - Sr Pharmacy Technician
San Jose, CA • 05/2022 - Current
Lillie Mae's House of Chicken & Waffles - Waitress/ Customer Service Expert
07/2013 - 01/2015
NorCal Vocational Inc. - Special Needs Caregiver
05/2011 - 05/2013
WORK HISTORY
Answered incoming phone calls and addressed questions from customers and healthcare providers.
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Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
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Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
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Coordinated verification and filling of more than 200-400 daily prescriptions in high-volume retail pharmacy environment.
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Stocked, labeled, and inventoried medication to keep accurate records.
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Trained new hires to perform cross-training exercises with experienced workers.
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Resolved problems, improved operations and provided exceptional service.
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I had many different roles and responsibilities including busting table, waitress, cook, dishwasher and expeditor
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I helped in all aspects to ensure the restaurant maintained excellent customer service at all times
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I would ensure that all customers' orders were correct and customers would receive their food in a timely manner
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• Ensure the restaurant was clean at all times.
My main responsibility and goal was to ensure that my clients were taken care of in the best possible way
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I would assist in all daily activities ranging from showers, getting dressed, providing meals, cleaning, providing transportation to and from appointments as well as daily errands
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• I would also administer all medications as they were to be given. SKILLS
• Prescription Order Verification
• Confidentiality Practices
• Workflow Optimization
• Order Verification
Heartsaver First Aid CPR AED
(First Aid CPR AED)
•
• Data Entry
• Employee Training
• Customer service
• FDA Drug Safety Guidelines
• Cash Register Operations
• Pharmaceutical Calculations
• Attention to Detail
• Insurance Verification
• Prescription Filling and Labeling
• Prescription Interpretation
• Medication Reconciliation
• Inventory Management
Certified Pharmacy Technician
(CPhT) and NHA pharmacy
technician certified
•
Gavilan College
Gilroy, CA
Pharmacy Technician
San Jose City College
San Jose, CA
Evergreen Valley College
San Jose, CA
Mt. Pleasant High School
San Jose, CA • 01/2007
EDUCATION
Contact this candidate