Customer Service D C

Summary

Seasoned employee with over four years of work experience looking for continued growth opportunities in the area of psychology and social work. Strong work ethic paired with effective communication, organizational skills, and team membership skills to accomplish a given challenge, short and long term. Education

American University Washington D.C.

Psychology 05/2026

Honors Psychology student with goal of obtaining advanced degree in social work. Completed research project with Qualtrics and SPSS software for data collection and statistical analysis. 3.9 GPA

Moorestown High School Moorestown, NJ

06/2022

Completed classes in AP Psychology, Honors Anatomy, Honors English and various other courses. GPA 3.89.

Experience

CASTLE (Children Achieving Success through Therapeutic Life Experiences) Camden, New Jersey Summer Intern 05/2024 - 08/2024

Worked in hospital with therapists and counselors to assist with patients partial-hospitalization therapeutic care. Assisted with creating individual treatment plans for patients, and updating patients notes. Center for Family Guidance Evesham, NJ

Office Staff Assistant 06/2023 - 08/2024

Used NextGeneration software to scan and file patient information. Contacted patients through email and phone calling. Sorted and delivered mail.

Silver Diner Restaurant Cherry Hill, NJ

Server and hostess 04/2023 - 09/2023

Made and served cocktails and beverages.

Took orders and served customers food

Greeted customers and assisted them to table

Horton's Kids Washington D.C.

Volunteer 01/2023 - 05/2023

Tutored children at after school program in underserved community. Educated in trauma-informed training

Effectively communicated with children, families, and staff to create a pleasant and productive after school experience. The Woohoo

Front of House Team Member 05/2021 - 09/2021

Took a managerial role assisting guests with online, in person, and phone inquires. Used critical thinking to assist customers accordingly. Memorized various menu items and consistently assisted coworkers serving entrees and desserts. LBI Oil and Vinegar Co. Beach Haven, NJ

Customer Service Manager 05/2020 - 09/2020

Worked alone in assisting guests in pairing various oils with different dishes and cuisines. Took responsibility opening, closing, counting cash and answering various inquiries. Maggie Varrell

856-***-**** ***************@*****.*** WASHINGTON, District Of Columbia Skills

Customer service, Communication skills, Guest services, Time management, Computer literacy, Microsoft word, Microsoft excel, Data Analysis Skills

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