Claims Adjuster High School
Resume:
Alexis Phillips
Dacula, GA *****
****.***.********@*****.***
Work Experience
Claims Adjuster
Private Adjusting Firms - Dacula, GA
April 2014 to Present
State Farm Insurance
Allstate Insurance Company
American Family Insurance
Casualty
Reviewed insurance policies to determine coverage available. Prepared insurance claim forms and related documents. Scheduled appointments or follow-up meetings.
Maintained calendars, sent reminders to system for upcoming appointments. Entered data note as progress on problem resolution in relation to business processes and procedures. Received incoming mail providing description of submissions. Provided instructions to insured on proceeding with claim. Attached documents to claim files where applicable. Arranged for vehicle towing to salvage yards for inspection. Transferred claims to property when applicable due to any one vehicle being a total loss Set rental reservations.
Property
Answered incoming calls from policyholders.
Used templates to make notes in files ex. adjuster information, coverages available, set reserves. Received field estimates for initial payment.
Processed payments for initial payment, supplements, and personal property. Received estimates from field adjusters for payment. Performed supplements using Xactimate.
Followed established filing and documentation procedures. Maintained calendars, sent reminders to system for upcoming appointments. Contacted Customers every 7 days for claim updates. Communicated with contractors for Insured indemnity. Entered data note as progress on problem resolution in relation to business processes and procedures. Worked claims from start to finish.
Georgia (Resident State) Adjuster, 3001787, Exp. 10/31/2024 Arizona Adjuster, 17491911, Exp. 10/31/2024
16 States non-licensing
Education
Bachelor's Degree in Psychology
Walden University - Minneapolis, MN
April 2023 to Present
High school diploma
Wheeler High School - Marietta, GA
August 2008 to May 2009
Skills
• Negotiation
• Microsoft Office
• Time Management
• Case Management
• Microsoft Excel
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