Customer Service Pharmacy Technician
Resume:
Briana Tatum
St. Louis, MO *****
************@*****.***
Highly experienced Pharmacy Technician and Customer Service Rep with a proven track record of driving bottom-line growth and achieving superior customer satisfaction ratings. Authorized to work in the US for any employer
Work Experience
Licensed Cosmetologist/ nail technician
PAINT Nail Bar-St. Louis, MO
October 2021 to Present
• Provided exceptional customer service. Greeting clients warmly and delivering detailed information about services to ensure a positive experience.
• Become the customers advocate by making sure their wants and needs are met.
• Successfully trained new employees on daily task so that they can be successful. Customer Service Representative
Teletech-St. Louis, MO
January 2017 to July 2021
• Streamlined the call process, reducing delays and improving client satisfaction thus adding to the overall success of the business.
• Demonstrated exceptional multitasking skills, efficiently managing a high volume of tasks and prioritizing them to meet deadlines.
• Maintained comprehensive and accurate client records, proactively identifying and addressing any issues or concerns to ensure smooth operations and optimal client satisfaction. Pharmacy Technician
Stericycle-St. Louis, MO
January 2018 to July 2020
• Conducted ongoing research and training to keep up-to-date with industry trends and continuously improve technical skills. Allowing for prompt and creative customer issue resolution that exceeded expectations.
• Maintained a consistent track record of honesty and integrity throughout all aspects of daily operations, ensuring the highest degree of trust with customers and stakeholders alike.
• Kept precise inventory records. Utilizing analytic skills and attention to detail to increase of customers orders.
Education
Licensed in Pharmacy Technician
May 2019 to May 2022
Advanced in Cosmetology
Grabber School of Hair Design - St. Louis, MO
August 2020 to September 2021
High school diploma
Skills
• Customer service oriented Conflict Resolution Performance improvement Recruitment (5 years)
• Clinical Pharmacy Experience
• Front Desk
• Nail Care
• Compounding Medications
• Pharmacy Technician Experience
• Insurance Verification
• HIPAA
• Retail sales
• Nail care
• Customer service
• Front desk
• Body waxing
• Hair styling
• Cash handling
Certifications and Licenses
Licensed Cosmetologist
August 2020 to September 2025
Pharmacy Technician
May 2019 to May 2025
Assessments
Customer focus & orientation — Highly Proficient
February 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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