Customer Service Administrative Assistant
Resume:
Jessica Rodrigues
Hesperia, CA *****
***************@*****.***
Motivated and Enthusiastic worker with over Five years of Customer service experience. A hard- working and intuitive team player and coworker. Always looking to further my knowledge and skills within my workplace. Very fast and tactful learner. Work Experience
HR Administrative Assistant
Partners Personnel-Moreno Valley, CA
October 2023 to Present
Report/Respond to headcounts.
Work directly with associates and new hires regarding their pay, benefits, and available sick/vacation hours.
Contact associates regarding absences and tardiness. Maintain point system for each associate.
File and process all requested sick pay leave and vacation pay prior to submitting payroll. Trainer
Target Distrbution Center-Rialto, CA
June 2022 to Present
Previous warehouse worker, now a trainer. Handle unloading and receiving of all shipments to target from across the U.S.
Down stack and sort all items as well as manage a constant count of inventory. Stage and label all pallets based on size and quantity . Ensure workers have understanding of all job tasks . Assist management with daily tasks/ duties
Pharmacy Technician
Del's Pharmacy-Rancho Cucamonga, CA
July 2021 to July 2022
Fill and sort blister pack medications as well as fill prescriptions for controlled substances. Mass fill in fast pace setting for hospitals and long term care facilities. Call Center Agent
Central Communications-Riverside, CA
August 2020 to February 2021
I answer inbound calls on behalf of other companies when they are not in, busy or out for the day. I take messages as well as document important confidential information & get it over to the appropriate personnel. I keep a strong positive voice when speaking to customers and gathering information to ensure satisfaction & understanding.
Starbucks Barista
Walt Disney Parks and Resorts-Anaheim, CA
October 2017 to February 2018
Education
Certification in Pharmacy Technology
San Joaquin Valley College - Visalia, CA
October 2020 to July 2021
Diploma
Ontario High School - Ontario, CA
August 2013 to May 2017
Skills
• Computer Literacy
• Typing
• Organizational Skills
• Multi-line Phone Systems
• Customer Service (4 years)
• POS
• Reliable
• Strong work ethic
• Flexible
• Office Experience
• Communication
Certifications and Licenses
Pharmacy Technician License
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