Customer Service Warehouse Associate

SARA WILLIAMS

OBJECTIVES

I am a highly motivated individual with several years of successful experience in customer service. Dynamic people skills and a solid reputation for completing all tasks and exceeding expectations professionally and timely. Proven ability to select, train, and motivate others to achieve ambitious goals and to set standards for excellence in customer service by setting clear objectives and developing processes for managing a complete service function.

EXPERIENCE

Target Distribution

Warehouse Associate

09/22 - Present

●Team Lead, trained, encouraged, and delegated work to approximately 5-10 coworkers

●Packing, labeling product, making boxes, cycle counting and assuring quality control

●High attention to details

●Learning the ability to flex and adapt to changes as needed

●Able to cross train in various departments

● Excellent written and verbal communication skills

● Analyzing, investigate, and problem solving

● Self-motivated with the ability to work well on a team

●Performs all work necessary to achieve the company’s goals

Blakley’s Flooring

Warehouse Clerk, staffing agency

02/22 - 06/22

●Keeping the warehouse clean

●Updating computerized registers

●Ensuring that all products remain in good condition

●Keep the warehouse operating efficiently at all times

●Pick and pack customer orders

●Load and wrap skids for shipping

●Label items around the warehouse

●Inventory control of the warehouse

Full Beauty Brand

Fulfillment Center Associate

08/21 - 02/22

●Keeping a warehouse cleanrocess customer returns

●Receive/store merchandise

●Stock merchandise

●Pick merchandise

●Pack merchandise

●Ship orders

●Operate equipment

Stanley Black and Decker

Specialist - Dispatcher

01/20 - 01/22

●Answer all incoming customer calls while providing excellent customer service, to each caller usering professional telephone etiquette

●Ability to manage multiple tasks at the same time with accuracy

●Document all calls made in response to alarms and create reports any time a call is made to a police or fire department

●process and respond to customer emails using microsoft, outlook, telephone request and request sent via facsimile

●Perform data entry functions (typing) to respond data into information systems

Together Home Care

Certified Home Health Care

02/16 -12/19

●Certified to go to homes and take care of patients.

●Taking blood pressure, vitals, and temperature and making sure patients get medicine and prevent being cautious of falls.

●Complete all task in a professional and timely manner

SKILLS

TEAM LEAD

TRAINER

CUSTOMER SERVICE MANAGEMENT

RETAIL SALES

RECORD MANAGEMENT

BOOKKEEPING

DATA ENTRY

MAIL ROOM

FILING

QA/ QC

INVENTORY

RECEIVING

SHIPPING

LOADING

PICKING/PACKING

EDUCATION

Arsenal Tech High School Diploma

Certified Home Health Care - Certification

Sanford Brown College, Indianapolis - Pharmacy Technician, Diploma

Pharmerica (school training) Pharmacy Technician Extern

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