GUADALUPE LANDA MARTINEZ
Pittsburg, CA 94565
*********@*****.***
Objective: Customer Service and Sales Position
Summary
Customer service and sales expert who identifies customer needs and delivers solutions to problems. Who is driven to exceed sales goals and build long-term relationships with customers. Creates a positive shopping experience through high-quality customer care. Qualified sales representative with over 10 years in fast-paced customer service and call center environments. Personable and professional under pressure. Sales customer service proficient at flexing and bending with change. Practiced in resolving customer concerns in a professional and calm manner.
Highlights
• Friendly, enthusiastic, outgoing
• Social media and internet savvy
• Exceptional multi-tasker
• Dependable and Honest
• Compelling leadership skills
• Office skills and basic math experience
• Energetic
• Excellent communication skills
• Bilingual English and Spanish
WORK HISTORY
East Bay Carpet Care, Office Manager/Customer Service, Hayward, CA 05/2009 - 08/2023 Contra Costa County of Education, Assistant Teacher, Pleasant Hill, CA 09/2007 - 05/2009 Calvary Christian Center, Teacher, Concord, CA 01/2006 - 05/2007 Calvary Apostolic Church, Teacher, Concord, CA 09/2004 - 12/2005 American Funding, Loan Processor, San Ramon, CA 08/2003 - 08/2004 Trustmark Homes Real Estate. Real Estate Assistant, Antioch, CA 07/2001 - 08/2004 Tiffany Lamps & Gifts, Seasonal Customer Service and Sales, San Diego, CA 04/1999 - 08/2009 EDUCATION
High School Diploma, Mt Diablo High School, Concord, CA