Customer Service Specialist
Resume:
Erica Kirkendoll
**** ****** ** *** **, Manchester, 31816, GA (US)
*****************@*****.***
PROFESSIONAL SUMMARY
Current student and restaurant hostess with 3 years’ experience delivering high-levels of customer service to guests and clientele. Consistently ensure customers feel welcomed and accepted; coordinated reservations and setup dining rooms corresponding with guest wants and needs. Adept at managing events, order taking, seating arrangements, and directing overall dining operations and customer experience. S
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.Service specialist and business development executive with 9 years experience leading teams in driving organizational growth and revenue. Skilled at developing and implementing comprehensive training programs for staff members to ensure the highest-levels of service are delivered consistently. Advanced technical skills including proficient use of SalesForce
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.. EMPLOYMENT HISTORY
Assistant, Phillips Collision
Book appointments, make quotes and estimates, answer calls, payroll, order parts etc
• Recruit, interview, and select employees.
Jun. 2012 - Jul. 2019
Warmsprings, Georgia
Head Server, Peppercorn & Ivy
Server, host, cashier, book parties, clean restraunt, order truck, work in the kitchen while short handed
Jan. 2005 - Aug. 2012
Columbus, Georgia
EDUCATION
Business Admin:Business
• Southern New Hampshire University, New Hampshire, New Hampshire
Dec. 2024
High School Diploma:General studies
• Manchester High, Manchester, GA
May. 2005
Goal orientated
Microsoft word 10
Computer literacy
Shipping & receiving
Microsoft excel
PowerPoint
Typing
Word
Customer service
Business management
SKILLS
Expert
Experienced
Skillful
Experienced
Skillful
Skillful
Experienced
Skillful
Experienced
Expert
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