Customer Service Marketing Campaigns

Scott R. Costa

760-***-****

***********@*****.***

LinkedIn: https://www.linkedin.com/in/scott-costa-a559765/

HIGHLIGHTS OF QUALIFICATIONS

• Over 10 years of marketing and sales experience, including creation and implementation of marketing campaigns

• Exceptional customer service and marketing skills

•Goal oriented self-starter with the ability to learn quickly

•Building and maintaining client relationships

•Strong knowledge of Microsoft Office, various Google services, and CRM software including Service Titan

RELEVANT EMPLOYMENT HISTORY AND EXPERIENCE

ABT Plumbing, Electric, Heat & Air – Business Development – Grass Valley, CA – 2/2023-Current

●Attract new customers – with an emphasis on B2B – and help maintain a good client relationship

●Help create and implement marketing campaigns for both radio, print and digital

●Promote ABT at trade shows, local chambers of commerce and other community events

Water Heaters Only – Sales and Marketing – Grass Valley, CA – 5/2014-2/2023

●Create marketing campaigns including online content such as blogs, videos, and email campaigns

●Produce advertising for radio and television, including writing copy and voicing commercials

●Contact, either in person or over the phone, potential clients and handle all aspects of their account.

●Attend trade shows and local business lunches and meet-and-greets to attract potential clients and to get the company name out in the public

Alta Sierra Broadcasting - News Director/Anchor - Kernville, CA – 9/2007-8/2013

●Wrote, reported, and produced local news segment five times daily plus weather and road reports

●Attended all significant community events as well as reported live from forest fires and other emergencies

●Generated new clients, sold advertising, and was responsible for all aspects of production of commercial spots

PROFESSIONAL EXPERIENCE

Board Trustee – Grass Valley School District – Grass Valley, CA – Dec. 2022-Present

●Attend monthly meetings and plus additional meetings, if necessary, and help support GVSD

●Be present at school activities and public gatherings representing GVSD

EDUCATION

California State University, Long Beach

English Education with emphasis on English Literature

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