Data Entry Client Service
Resume:
GEORGE DARKWAH
Bronx, NY ***53
***************@*****.***
OBJECTIVE: Motivated and professional individual seeking an employment opportunity that allows me to utilize and expand my skills, experience and education.
SUMMARY OF SKILLS & QUALIFICATIONS:
●Office Administrative Skills: Data Entry & Analysis, Supply Management, and Document Filing.
●Computer Apps: Microsoft Office (Word, Excel, PPT, Outlook); Google (Docs, Sheets, Slides, Mail).
●Virtual Platforms: Zoom Virtual Meeting, Microsoft Teams, Skype Video Call, Google Meet.
●Interpersonal Communication: Strong verbal and written communication in English and Twi.
●Basic/Technical Skills: Research & Writing, Cash Register Handling, Client Service, Organization, Multitasking, Teamwork, Problem Solving, Conflict Resolution, and Time/Calendar Management.
EDUCATION:
Associate in Arts Degree in Liberal Arts & Sciences 08/2023 – Present
CUNY Bronx Community College Bronx, NY
RELEVANT COURSEWORK:
●Writing & Rhetoric
●Human Services & Welfare
●Critical Issues in Health
●Sociology & Psychology
●Probability & Statistics with Algebra
●Mathematics & Quantitative Reasoning
●Modern World History
●Fundamentals of Interpersonal Communication
PROFESSIONAL EXPERIENCE:
Rolling Skate Rink Guard 06/2017 – 08/2017
Kips Bay Boys & Girls Club Bronx, NY
●Greeted visitors and staff of diverse backgrounds and ethnicities in a professional manner.
●Collected and compiled data of clients’ visits during each shift to analyze flow of walk-ins.
●Assisted with instructional sessions for clients by tutoring them on how to utilize facilities.
●Maintained control of skating supplies utilized by clients, sign-in sheets, and schedules.
●Monitored children during games/playing activities while ensuring a positive experience.
●Answered and transferred incoming phone calls and tracked visitors’ flow by sign-in forms.
●Directed guests into the right staff or offices and provided steps needed to receive services.
●Helped maintain physical documents into file cabinets and maintain/faxed photocopies.
●Organized documents and files to ensure easy access among staff when requested/needed.
●Supervised Roller-Skating Rink constantly by patrolling areas and ensuring visitors’ safety.
VOLUNTEER WORK:
Book Fair Assistant 04/2015 – 04/2015
NYC DOE Middle School (M.S.) 390 Bronx, NY
●Welcomed students and parents into the facility courteously and provided needed directions.
●Maintained attendance logbooks by ensuring guests’ signatures upon arrival as required.
●Distributed various materials to guests including comic books for children and youth.
●Answered basic questions, assisted with forms completion, and rely messages accurately.
REFERENCES: Available upon request.
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