Customer Service High Volume
Resume:
Viet Nguyen
Bartender
**** ********* ****** **. *** Vegas, NV 89139 + 909-***-**** + *******@*****.***
> Objective:
To obtain a customer service position with a growth oriented progressive company. As a fast learner, hard worker, and a team player, I want to utilize and continue to develop my skills as a bartender/mixologist and in culinary arts. I can contribute to the growth of a company through excellent service and a great work ethic.
> Skills:
I am an accomplished professional with experience in customer service and 4 years experience in management. Recognized as a diligent hard worker, passionate at all tasks, and always ready with new ideas to perform duties to its fullest. I work well in challenging, fast-paced, high-stress and deadline-oriented environments as an experienced bartender and server in high volume arenas. I emphasize customer relations and am focused in satisfying customer needs along with company goals and standards.
Responsible alcohol service
Clear and effective communications
Highly Reliable
Engaging personality
Attending Multiple customers
Positive attitude
Knowledge of craft beers and wines
Classic Cocktails
Micros and Aloha
Liquor Inventory
Multiple bar set-ups and breakdowns
Create drink recipes and menus
Employment History
2024-Present
The Venetian Resort Las Vegas
3355 S Las Vegas Blvd
Las Vegas, NV 89109
Title: On-Call Casino Bartender
Duties: Provide beverages including cocktails, beer, and wine in lobby gaming bar, lounge, sports bar, and service bars. Bartend for high volume guests during conventions and concerts at the Las Vegas Sphere. Give great customer service and ensuring guest enjoy their experience while at the bars, lounge, and concert venues at the hotel.
2023-2024
Anaheim Marriott
800 W Convention Way Anaheim, Ca 92802
Title: Banquet Bartender
Duties: bartend high volume events, set-up events with multiple bars including full outdoor bars with keg system, meet time deadlines, food service, money handling, direct contact with clients and guests.
2023-2024
Balboa Bay Resort
1221 W Coast Hwy Newport Beach, CA 92663
Title: Events Bartender
Duties: bartend high volume events, set-up events with multiple bars including full outdoor bars with keg system, meet time deadlines, food service, money handling, direct contact with clients and guests.
2018-2023
Hotel Indigo Downtown Los Angeles
899 Francisco St. Los Angels Ca 90017
Supervisor: Frank Marquez 323-***-****
Title: Night Club and Lobby Bartender
Duties: Bartend for high volume night club events, bartend in lobby bar, liquor requisition, daily setup and preparations for bars and events
2017- Present
Hilton North Los Angeles/Glendale
100 W. Glenoaks Blvd, Glendale, Ca 91202
Supervisor: Jesus Ortiz 920-***-****
Title: Lobby Bartender
Duties: Prepare and serve beverages including craft cocktails, craft beers and wines, liquor requisition, expediting food orders, fine dining service, assisting associate members in creating a successful team, and help in guest satisfaction.
2015 - 2017
Sheraton Suites Fairplex Pomona
601 McKinley Ave, Pomona Ca 91768
Supervisor: Chacriya Sambo 909-***-****
Title: Banquet Bartender/ Server
Duties: bartend high volume events, set-up events with multiple bars including full outdoor bars with keg system, meet time deadlines, food service, money handling, direct contact with clients and guests
Education:
1995 - 2000
California State University Fullerton
800 N. Nutwood Ave, Fullerton CA
Major: Liberal Arts with emphasis in music
2006 - 2008
Ganesha High School
1151 Fairplex Dr. Pomona, ca
References:
Jesus Ortiz
Outlets Manager Hilton Glendale
100 W. Glenoaks Blvd, Glendale, Ca 91202
Shane Booker
Banquet Captain Ontario Airport Hotel
700 N. Haven Avenue, Ontario, Ca 91764
Steve Gonzalez
Lead Banquet Director Marriott Anaheim
700 W Convention Way Anaheim, CA 92802
Wolbert Gultom
Banquet Manager Vita Italian Bar and Grill
3101 W Temple Ave. Pomona Ca 91768
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