Emergency Response Be A

Lenell Brown

815-***-**** ***********@*****.***

www.linkedin.com/in/lenell-brown-0bbb1b33/

SUMMARY

Accomplished Manager with over 29 years of expertise in Security and Public Safety. Proven track record of enhancing security protocols and driving operational efficiency across leading organizations such as AbbVie and Allied Universal. Recognized for exceptional leadership, mentoring, and emergency response management, leveraging a Doctorate in Organizational Leadership to inspire and lead diverse teams.

WORK EXPERIENCE

AbbVie Biologic Pharmaceuticals Inc. North Chicago, Illinois

Group Leader, Training Coordinator Mar 2013 - Present

●Enhanced the training program resulting in a 20% increase in employee certification rates, while creating user-friendly training materials

●Managed corporate training systems for the Global Security Department, ensuring 100% compliance with regulatory standards

●Managed incident investigations and served as primary operator during emergencies, ensuring uninterrupted communication flow

●Developed and delivered mandatory training programs, enhancing employee skills and knowledge retention

●Organized and executed security operations and emergency drills, resulting in a 25% improvement in team coordination

●Led multiple impactful training and team-building initiatives, fostering a collaborative work environment

Allied Universal Security Associates Chicago, Illinois

Security Supervisor, Abbott Laboratories account Aug 2011 - Mar 2013

●Executed thorough internal and external investigations to drive strategic decision-making processes

●Coordinated rapid emergency response initiatives for security team members, enhancing overall operational readiness

●Oversaw department schedule to maintain contractual coverage, reduce overtime, and uphold budgetary adherence

●Played a key role in successfully implementing new policies and procedures, enhancing operational efficiency

ProVest, LLC Lombard, Illinois

Process Server Oct 2006 - May 2011

●Managed the timely and accurate filing of legal documents for clients in the Cook and Lake County Courthouses, ensuring compliance with all procedural requirements

●Coordinated the delivery of court-appointed documents to individuals and businesses, notifying them of their involvement in cases as witnesses or defendants

Levy Security Corporation Chicago, Illinois

Assistant Director, Highland Park Hospital account Dec 1995 - Mar 2006

●Directed a team of 28 personnel and three managers, optimizing workflow and achieving departmental goals

●Managed the preparation of monthly billing statements, resulting in increased accuracy and timeliness

●Executed yearly budgets with meticulous attention to detail, leading to cost savings and financial stability

●Managed internal and external investigations with an impressive 85% closure rate, ensuring thorough and timely resolutions

●Participated in client-hosted strategic meetings regularly, contributing valuable insights and fostering strong partnerships

●Evaluated security systems and proposed enhancements, resulting in improved overall safety and compliance

EDUCATION

Northcentral University Aug 2022

Ed.D., Organizational Leadership

Argosy University Aug 2010

M.S., Business

Westwood College of Technology Dec 2006

Bachelor's Degree, Criminal Justice

CERTIFICATIONS

Interview and Interrogation Techniques Oct 2004

Certified by: Wicklander-Zulawski & Associates

ALICE Instructor Mar 2021

Certified by: Alert, Lockdown, Inform, Counter, Evacuate (ALICE)

SKILLS

• Security Systems Assessment

• ALICE Training Certification

• Policy Implementation

• Team Building

• Training Program Development

• Emergency Response Planning

• Strategic Planning

• Customer Service Excellence

• Security Operations Management

• Interview and Interrogation Techniques

• Budget Management

• Risk Assessment

• Investigations

• Problem-solving

• Incident Investigation

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