Security Guard Customer Service
Resume:
Chariah Duke
Las Vegas, NV *****
*********@*****.***
Safety Officer, ensuring security of facility staff and visitors. Demonstrated ability to learn new procedures and policies. Experienced in emergency response,
including evaluation procedures. Excellent listening and customer service skills. Safety-conscious
Security Guard with excellent communication skills and eye for detail. Adept at handling and resolving
conflicts in professional manner. Adept at developing strategies, providing training, setting goals,
and obtaining team feedback. Excellent interpersonal and communication skills. Big picture focus,
communicating goals and vision to succeed. Problem solver, network, and consensus builder. Security
Event Staff provide safety.
Authorized to work in the US for any employer
Work Experience
Event Security Guard
Marksman Security- Las Vegas, NV
Front desk receptionist
● Answer resident phone calls assist with amenity reservations and provide equipment if necessary
● Check in Guest, Contractor, Notary,and assist with keys to unit if necessary
● Check out amenities and have resident sign
Retail
● Open door for residents/ food delivery services
● Call residents for food delivery entry
● Patrol garages and walkway
Main Gate
● Check vehicles for pass before allowing access
● Create Visitor pass, write down license plate number, get visitors ID, and call resident for permission to enter before allowing access unless noted otherwise All posts
● Enter information into computer
● Add patrols and events to pass down during your shift Diligence Security Group - Lancaster, CA
March 2021 to Present
bag checks
female pat downs
ushering crowds
standing at doors for observation
Write up incident reports when an incident occurs
Security Guard
Master Security - Van Nuys, CA
July 2022 to February 2023
pat down female residents and wand them
walk perimeter of facility to make sure all entry is properly locked and closed. Security Guard
Sky Power Secure Solutions Inc. - Palmdale, CA
December 2021 to November 2022
Greet customers
Watch for suspicious activity
Stand at entrance/ Exit to deter theft
AMS - Valencia, CA
September 2021 to November 2021
I packaged product, I stacked product on pallet, I wrapped pallets. I got products from Aisles to package
for clients.
Receptionist
America's Job Center - Santa Clarita, CA
December 2019 to February 2020
01/2020
Greeted Incoming visitors and customers professionally and provided friendly, knowledge assistance ●
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity ●
Answered approximately 15 telephone calls daily and took accurate messages for staff ● Performed basic professional skills, while working with participants ● Security Event Staff
Tiburs - Los Angeles, CA
June 2019 to August 2019
Operated Wand station and metal detecting devices to screen individuals prior to entrance to facility ●
Applied effective communication and interpersonal skills when interacting with all levels of personnel
and general public ●
Remained flexible in rapidly changing environments and adapted to developing situations ● Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere ●
Checked identification of all persons entering and exiting facility ● Encountered and checked more than 1,200 bags and people ● Volunteer Considered Unpaid Employee
YMCA of Porter Ranch -Porter Ranch, CA
April 2019 to April 2019
04/2019
Assisted with food preparation tasks, including filling soft drinks and pouring coffee ● Set up equipment Indoor and outdoor for events ●
Operated 3-4 booths with games for children ●
Education
High School Diploma
Northridge, CA - Northridge, CA
June 2020
Skills
• Safety and security
• Greeting and seating guests
• Skill development
• Attention to detail
• Customer service
• Clerical Experience
• Front Desk
• Organizational Skills
• Microsoft Word
• Data Entry
• Microsoft Outlook
• Retail sales
• LIHTC
Certifications and Licenses
Security Guard Card, CA
August 2021 to August 2025
PILB Card, NV
R-2023-12541
Driver's License
CA
2026
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