Data Analyst, Data Entry, Project Management

Christelle Winny Mondesir

Orlando, FL ***********************@*****.*** (561) 377 – 4367

SUMMARY

Certified professional in Excel, SQL and Python with proven experience in data analysis and project management. Proficient in creating interactive dashboards and performing data cleansing to drive insights and improve decision-making.

CERTIFICATIONS

PCAP - Certified Associate Python Programmer, August 2024

Oracle Database SQL Certified Associate, July 2024

Excel 2019 Expert, June 2023

TECHNICAL SKILLS

Apps and Tools : Excel, Power BI, Visio, Word, Anaconda, MySQL Workbench, Erwin Data Modeler, React JS, Laravel

Programming : Python, JavaScript, Java, PHP

Databases : Oracle SQL, MySQL, MongoDB

Project Management : Agile, Waterfall Project management

Languages : Fluent in English, French, Haitian Creole, Conversational in Spanish WORK EXPERIENCE

TURBO SYSTEM S.A Haïti

IT Project Director Assistant February 2024 – June 2024

Assisted in coordinating 2 new projects, managing project planning, resource allocation, and execution while overseeing ongoing projects.

Facilitated communication with external stakeholders to evaluate and integrate products that could enhance Turbo’s operations.

Executed queries on Oracle SQL/MySQL databases to generate KPI and team performance reports for a team of 10.

Developed 8 sales procedures for a vehicle fleet management application, including detailed Visio flowcharts to visualize and streamline complex processes. UNIGESTION HOLDING S.A (DIGICEL) Haïti

Core Engineer January 2022 – February 2024

Administered telecom Core servers (MSC, HLR, MGW, HSS) supporting voice services for over 4 million active subscribers.

Automated HLR SIM provisioning by creating VBA scripts. Reconciled multiple Core tables to produce a central PBX file for over 100 customers.

Directed multi-team project across Core, Charging, IP, IT departments, leading the development of applications such as inventory and file management systems, which enhanced equipment and file tracking by 3 days.

Performed Excel data cleansing on HLRs and MSCs, resulting in a 30% reduction in system alarms. ICT Contractor June 2019 – January 2022

Managed inventory and documentation. Tracked and presented Excel reports on ICT deliveries and support services, contributing to achieving an SLA compliance rate of over 95%.

Collected and sanitized data for over 2500 customers to prepare a central database for ICT, utilizing Excel and Power BI.

Coordinated a cross-departmental project (across ICT, Core, IP, Transmission, IT), to develop a centralized data repository for ICT, which reduced data retrieval time by 7 days, streamlining the process to near-instantaneous access.

Trained coworkers to Excel usage, empowering them to efficiently manage daily tasks and create insightful charts and dashboards.

RF Intern March 2018 – May 2019

Conducted network coverage analysis using Metricell and Excel to improve Digicel's 2G/3G/LTE coverage and enhance customer experience.

Surveyed and optimized 20+ sites for successful LTE deployment.

Analyzed daily excel reports on over 15 incidents for root-cause analysis. EDUCATION

FACULTY OF SCIENCE, STATE UNIVERSITY OF HAITI Haïti Bachelor of Science in Electronics Engineering 2012 – 2017 TRAINING

Data analysis with Pandas and Python - In progress (Udemy)

CAPM Certification 2024 - Project Management Course, February 2024 (Udemy)

Microsoft Power BI Certification : DA -100 PL -300 Exam Prep, August 2023 (Udemy)

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