Customer Service High School
Resume:
JERICCA
THORPE
***************@*****.***
El Cajon, CA 92120
Bold Profile
To obtain a position where I can utilize my abilities and skills acquired through experience with potential toward the growth of the organization and myself.
PROFESSIONAL SUMMARY
Jamul Casino - Beverage Server
14145 Campo Rd, Jamul, CA 91935 • 07/2023 - 11/2023 greet guest in your assigned areas. provide friendly and timely service to guest playing at slots, table games and poker room, prepare non alcoholic/ alcoholic beverages with proper garnish and place them on drink tray. offer food items and specials of the day cash handling and debit card payments. verifying ID's for 21 and up. clean up drink stations, keep the area stocked with supplies, take out trash. Brunswick Premiere Lanes - Food Court Cashier / Bartender 02/2021 - 12/2022
Starbucks - Barista
09/2018 - 12/2019
Sycuan Casino - Drink Server
06/2017 - 09/2018
WORK HISTORY
Maintain professional manner and exceptional customer service in a fast paced environment, ensure orders are delivered correctly, place food and beverage orders based on sales, trained new employees on all procedures
•
Ability to multi-task in a fast pace setting, strong communication skills, work well under pressure, excellent customer service skills, preparing drink orders correctly in a timely manner, capable of working in a team as well as individually
•
Greet guests seating at tables and machines assigned to my section, request drink orders both alcoholic and non-alcoholic, provide outstanding customer service, build clientele with frequent guests
•
SKILLS
Work well under pressure and
able to meet deadlines
•
Ability to multitask in a
fast-paced environment
•
Work effectively within a team,
as well as independently with
minimal supervision
•
• Great customer service skills
Punctual, dependable, strong
work ethics, initiative, problem
solver, detail-oriented, very
organized
•
Helix Charter High School
06/2007
High School Diploma
EDUCATION
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