Katy, TX *****
Home 713-***-****
Cell 832-***-****
E-mail *****.*.****@*****.***
Manal Amin
Objective
To develop and enhance my career and attain a leadership position in the field of pharmacy administration management and add value to the institution’s quality and growth by providing technical and organizational skills acquired through educational preparation and work experience.
Education
1999-2004
Cairo University Cairo, Egypt
Bachelor Degree in Pharmaceutical Sciences
Licensure
Licensed pharmacist in Texas License # 65190 Texas, U.S.A
Professional Experience
2024 Elevance Health Remote Contract
Clinical Pharmacist
Responsible to perform duties of a licensed pharmacist.
Ensures adherence to laws and regulations governing the practice of pharmacy and distribution of drugs, and maintains compliance with company policies, State Board of Pharmacy regulations as well as local, state, and federal requirements as it pertains to prescriptions.
Maintains established procedures concerning quality assurance.
Receives and reviews prescriptions issued by prescribing practitioner to assure accuracy, appropriateness of medication, and determine formulas and ingredients needed.
Answers questions and provides guidance to pharmacy team on drug interaction, side effects, dosage, and storage of pharmaceuticals.
Engages in consultation with prescriber regarding interpretation of prescription information as needed.
Conducts medication reconciliation and reviews to prevent drug interaction and errors
Leads patients counseling sessions on medication adherence, side effects, and disease management.
Ensures pharmacy operations are handled in an organized and efficient manner.
2021 to 2023 CVS Pharmacy Katy, Texas
Pharmacy Manager
Successfully managed and motivated a team of pharmacy staff members, providing guidance, training, and support to ensure optimal performance and skills development.
Achieved and maintained a high level of customer satisfaction by addressing inquiries, resolving issues, and ensuring efficient and accurate medication dispensing.
Implemented inventory control strategies that reduced waste and improved stock turnover, resulting in cost savings.
Managed prescription orders evaluation, medication dispensing, immunization administration, and overall pharmacy performance metrics.
Collaborated with healthcare providers to optimize medication therapy management for patients, resulting in improved health outcomes.
Ensured compliance with all federal and state pharmacy regulations, maintaining accurate records and overseeing regular audits.
Led all store operational meetings.
2019 to 2021 CVS Pharmacy Katy, Texas
Pharmacy Staff
Reviewed written prescriptions from authorized prescribers for safe and appropriate orders specific to patients.
Performed accurate screening of patients profile for potential drug interactions, allergies, appropriate drug utilization, and potential drug interaction.
Supervised and managed pharmacy technicians and work flow to ensure efficient, accurate, quality, and timely of service.
Communicated directly with doctors’ offices
Consulted and counseled patients on current medication usage and adverse effects ensuring high quality service provided and satisfaction.
Recorded and assisted in handling customer complaints/concerns, if any, in accordance with CVS policies and procedures.
Maintained proper inventory levels by submitting online orders, adding and adjusting order points, order quantities and on-hand counts in the system and assisted the pharmacy manager in preparation of physical inventories.
Participated in all store operational meetings
2012-2019 - CVS Pharmacy Katy, Texas
Pharmacy Technician
Processed prescriptions and maintained prescription prioritization throughout prescription processing including product selection, counting and measuring drugs, capping and uncapping vials and bottles.
Resolved Third Party rejections and complete any manual claim forms.
Performed all register transactions, in accordance with CVS policy and procedures, including cash, check and charge transactions.
Bagged merchandise upon completion of sale.
Performed all prescription pick-up procedures, in accordance with CVS policy and procedures; completed prescription pick-up log, and validated customer address.
Retrieved and filed prescriptions appropriately according to State and Federal Law.
Participated in all required store operational meetings.
Maintained a clean, organized and professional pharmacy department.
Accessed, inputted and retrieved information to/from the computer.
Languages
Fluent in English and Arabic.
Computer Skills
Working knowledge of EnterpriseRX Pharmacy software, Windows and MS office including MS Word, MS Excel, MS Outlook, and MS Power Point.
Professional Skills
Exceptional patient care, counseling, and interaction with focus on high quality service.
Medication Therapy Management (MTM), Drug Utilization Review (DUR), and Drug Information Services (DIS).
Highly self-motivated; well organized; works well under pressure; dependable; goal oriented and hard working.
Strong focus on team work; flexible and adaptable to new situations.
Strong communication, interpersonal, analytical, and research skills.
Effective communication and presentation skills.
References
Available upon request.