Computer network in communication specialist

Miami, FL *****

************@*****.*** / 305-***-****

OBJECTIVE

A Bilingual (English, Spanish) quick learner, equally successful in both team and self-directed environments; and proficient in a range of network/hardware/operating system troubleshooting, PC assembly, system integration, technical support, and customer service helpdesk.

EMPLOYMENT HISTORY

JOHN A. FERGUSON SENIOR HIGH SCHOOL

IT Volunteer 06/16/21 to 8/20/21 Multi-Media Technology

•Assisted with wiring installations and equipment set up

•Perform data backups and basic trouble shooting concerns

•Basic Knowledge in computer operating systems.

•Provided excellent customer service.

•Performed data backups and basic trouble shooting concerns

to customers

•Assisted with wiring installations, cabling and equipment set

up

CBT COLLEGE

IT Work Study 06/2015 to 12/2015

•Assisted with wiring installations and equipment set up

•Perform data backups and basic trouble shooting concerns

•Basic Knowledge in computer operating systems.

•Provided excellent customer service.

•Performed data backups and basic trouble shooting concerns

to customers

•Assisted with wiring installations, cabling and equipment set

up

•Provided excellent customer service to businesses

AMERIPLUS BUSINESS SERVICES

Office Assistant 3/14/2022 to 05/6/2022

Writing speeches on various topics

Organizing inventory

Assisted with graphic design

Assisted with market advertisements

Translating documents from English to Spanish and vis-versa

Office sanitation

Filing

Data Entry

ATTRIBUTES

Great Leadership Skills Driven

Career Oriented Optimistic Encourager Punctual Dedicated Dependable Motivator Ambitious Determined

SKILLS

Operating Systems

Windows 7, 8, and 10

Software Applications

MS Word

Hardware

Assembly, Diagnostics, Storage Devices, Install Peripheral Devices, Troubleshooting, Upgrade, Hardware repairs and configuration

Networking

Cabling (Twisted Pairs), LAN/WAN Configuration, TCP/IP, Troubleshooting, OSI, Server Configuration, Routing and switching configuration, Active Directory Management

EDUCATION

FLORIDA CAREER COLLEGE MIAMI CAMPUS

Associate of applied science in Information Technology

07/2016 to Grad date: 08/2017

CBT COLLEGE Miami,FL

12/2014 -Grad date: 12/2015

Computer Network Support Specialist Diploma

ELIZABETH ALONSO

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