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Jonathan Biddix
Charlotte, North Carolina, United States ********@*****.*** 704-***-**** /in/jonathan-biddix-56b642a6/ CORE COMPENTENCIES
• Strong Attention to Detail
• Process Optimization
• Time Management
• Excellent Verbal and Written Communication
• Critical Thinking and Analysis
• Experienced in the following software: MS Office Suite, GSuite, Outlook, ClickUp, Lark, Slack, and Epic EXPERIENCE
Project Manager
• Facilitate internal and external communication between clients, laboratory staff and sales staff while using professional and technical knowledge to communicate capabilities, project milestones, updates, delays, and deliverables.
• Develop and provide leadership in cross-functional project/program objectives, which include proposed budgets, timelines, materials, personnel, and other project requirements.
• Interpret and apply department policies and procedures and assists with applicable laws, rules, and regulations as required in a laboratory environment; receive guidance within these areas from subject matter experts as needed.
• Use project management best practices to design budgets, project proposals, schedules, and to ensure effective and long lasting implementation of new directives as required from stakeholders. Client Services Technician
• Provided fundamental support in applying and assisting staff and management regarding sample, equipment, and shipping/receiving administration policies, programs, and practices.
• Reviewed and coordinated the implementation of incoming samples, equipment, shipping/receiving, administration policies, practices, and programs in order to meet organizational, operational, and management needs.
• Reviewed, completed, and processed various samples, documents, and logs in line with laboratory policies. Assistant Manager II
• Communicated priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
• Identified numerous performance opportunities and collaborated with the Store Manager to assist in development of a plan to address and manage issues effectively.
• Conducted regular store meetings ensuring all store team members are up to date with all company directives. Quality Assurance /Machine Operator
• Solved production issues through investigation; determine corrective actions needed, placing holds on products that failed to meet quality standards.
• Managed product quality to guarantee compliance with company policies, procedures, and systems.
• Communicated product damage rates and quality directives to management while making suggestions for improvement to current processes.
Adecco
• Managed time sensitive deadlines and communicate with customers and associates in other departments in order to meet departmental goals.
• Performed a variety of loan documentation duties on complex loan packages to ensure compliance with Company policies.
• Release documents to the Issuer for servicing.
• Communicated directly with customers, title companies, loan coordinators, underwriters, loan officers, and servicing personnel to correct mortgage loan documents.
EDUCATION
Bachelor’s of Science in Psychology
Belmont Abbey College • Belmont, NC
Pace Analytical Services, LLC May 2022 - Present, Huntersville, NC Pace Analytical Services LLC August 2021 - May 2022, Huntersville, NC Jos A. Bank October 2018 - August 2021, Gastonia, NC Burlan Corporation June 2017 - August 2018, Gastonia, NC Mortgage Custodian January 2016 - January 2017, Charlotte, NC