Tatiana Murillo
Los Angeles, CA *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Referral Coordinator
Southern California Medical Center-Van Nuys, CA
May 2023 to Present
• Managed and coordinated the authorization process for all incoming requests
• Reviewed and verified documentation to ensure compliance with company policies and procedures
• Maintained accurate records of authorizations, including dates, approvals, and any necessary follow- up actions
• Collaborated with internal teams to gather additional information or resolve issues related to authorization requests
• Communicated effectively with clients or external stakeholders regarding the status of their authorization requests
• Developed and implemented streamlined processes to improve efficiency in the authorization workflow
• Identified areas for improvement in the authorization process and made recommendations for enhancements
• Ensured timely processing of authorizations by prioritizing tasks based on urgency and importance
• Performed quality checks on completed authorizations to minimize errors or discrepancies
• Provided training and guidance to new team members on the proper procedures for handling authorizations
• Participated in meetings or conferences related to changes in regulations or industry best practices for authorizations
• Utilized electronic systems or software applications for efficient tracking and management of authorizations
• Managed a high volume of authorization requests on a daily basis Medical Receptionist
Adora Aesthetics, DBA-Glendale, CA
July 2021 to March 2023
Front and back Medical Assistant
Clerical work
Scheduled appointments
Medical procedure payments
Patient registration
Room in patients
Prepared patients
Insurance Verification and Authorization Specialist Northridge Pain Management Specialists-Northridge, CA January 2019 to January 2020
• Verified insurance benefits and eligibility
• Insurance phone calls
• Obtained all insurance authorizations and referrals
• experience in authorizations and tracking (HMO, PPO, EPO, WORK COMP)
• Answering phone calls,
• scheduling appointments for the patients.
Student
Los Angeles, CA
May 2014 to May 2018
Medical Assistant
Cedars Sinai Medical Center-Beverly Hills, CA
January 2016 to September 2016
• Scheduled patient appointments
• Used EHR system
• Performed clinical skills under physician supervision
• Assisted doctor with in-office procedures
• Obtained patient vitals
• Administered vaccines
• Performed patient assessments
• Responsible for front office duties
• Processed medication refill requests
Medical Assistant
HealthCare Partners-Monrovia, CA
March 2007 to July 2014
• Front and back office duties
• Room in patienta
• Perform phlebotomy
• Administering injections
• Answering phones
• Scheduling appointments
• Calling in prescription
• Supply inventory
• Performed clinical skills under physician supervision
• Assisted doctor with in-office procedures
• Used EHR system
• Obtained patient vitals
• Administered vaccines
• Scheduled patient appointments
• Performed patient assessments
• Responsible for front office duties
• Processed medication refill requests
Education
Medical Assistant
Associated Technical College-Los Angeles
May 2006 to January 2007
High school diploma
City Of Angels - Los Angeles, CA
Skills
• Medical assistant (10+ years)
• Experience Administering Injections
• Venipuncture
• Vital Signs
• EMR Systems
• Patient Care
• Laboratory Experience
• Insurance Verification (10+ years)
• Medical Receptionist
• Epic
• Phlebotomy
• Medical Scheduling
• Medical Office Experience (10+ years)
• Clerical Experience
• Computer Skills
• HIPAA
• EMR systems
• Medical terminology
• Healthcare management
• ICD coding
• Customer service
• Bilingual
• Spanish
• English
• Leadership
• Microsoft Office
• Microsoft Excel
• Time management
• Organizational skills
• Medical billing
• Computer skills
• Communication skills
• Medical office experience
• Data entry
• Call center
• Medical receptionist
• Ob/Gyn
• eClinicalWorks
• Computer networking
• Managed care
• Microsoft Word
• Outpatient
• Typing
• Utilization management
• Utilization review
• CPT coding
• ICD-10
• Medicare
• Basic math
• Windows
• Microsoft Outlook
• Medical coding
• Medical records
• Mentoring
• Administrative experience
• Continuous improvement
• Supervising experience
• Intake
• Epic
• EHR systems
• Word processing
• Primary care
• Infectious disease care
• HIV/AIDS care
• Front desk
• NextGen
• Information management
• Phone Etiquette
Languages
• Spanish - Fluent
Certifications and Licenses
Time management
March 2023 to Present
Life skills class at College of the Canyons
Business writing
March 2023 to Present
Life skill class at College of the Canyons
Certified Authorization Professional
BLS Certification