Customer Service Call Center
Resume:
*****************@*****.*** 817-***-****
Fort Worth, TX 76116
Skills
• Training
• Managed AFloor Of 15+
Education And Training
O.D Wyatt TX
CHARNITREUS SLACK
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader dnaporbeml avle dealication trainy gerationot decease hardworking mentality ot maintain quality of services and products.
Experience
Resort Vacations - Floor Manager
Arlington 04/2018 - Current
• Managed team of Number employees to maintain smooth-running operations of call center floor.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Oversee employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Delta - Customer Service Representative (Remote)
Arlington, Texas 10/2014 - 04/2017
• Help customers by answering questions, providing information about our flights and deals.
• Booked customers flights.
• Gathered customer feedback through surveys and used the data to improve customer service.
Silverleaf Resorts - Inbound Sales Representative
Arlington 09/2010 - 06/2014
• Called customers to get them to purchase a 3day 2night vacation
package
• Took payments for customers vacations packages
• Scheduled customers a date and time to come out and to hear all
about the timeshare and to pick up their vacation package.
Contact this candidate