Disaster Recovery Product Development

Experience

Rock cabin camping Cave City, KY

Manager 03/2010 - 04/2024

Managed the hiring, onboarding, and training of [x] new employees Reviewed and evaluated prospect data and lead generation techniques, resulting in [x] new sales opportunities Resolved customer issues within [x] minutes ([x]% accuracy) Worked with a large team to develop a comprehensive security policy, security plan, and disaster recovery plan Worked with a large team to develop a comprehensive security policy, security plan, and disaster recovery plan Increased average response time by [x]%

Implemented an aggressive procurement process to drive down the cost of each project by [x]% Performed statistical analyses for projects and reports related to potentially sensitive information loss, such as business strategies and clients

Defined and implemented a formal product development process, resulting in a [x]% increase in sales Improved the credit rating of a client by [x] points Achieved local media exposure for the company, resulting in a [x]% increase in new customers Launched new cross-platform marketing campaigns through print, radio, and television advertising, resulting in an [x]% increase in customer loyalty

Coordinated the hiring and training of [x] new employees for a new contract manufacturing company Lifted the morale of employees by improving efficiency and boosting employee job satisfaction Assisted the CTO in implementing a secure VPN solution and disaster recovery plan Reduced product development time by [x]% by using agile development practices Skills

Customer service, English, Leadership, English, Microsoft excel, Microsoft excel, Communication skills, Management, Supervising experience, Restaurant management, Restaurant experience, Microsoft outlook, Computer literacy, Analysis skills, Guest services, Food service, MATH, Time management, Microsoft word, Microsoft office Education

Florida metropolitan University Melbourne, FL

Business

Currently completing courses in computer science, robotics, and statistics Jamie Keithline

270-***-**** **************@*****.*** Perry, FL

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