Business Development Customer Service

Maninder Singh

Winnipeg, MB ** Meadow Ridge drive R3T5N2 ***************@*****.*** 431-***-****

Education

Bachelor of Arts in Arts May 2022

Khalsa College Under Punjabi University at Patiala, Punjab Skills

• Good communication skills

• Confident speaker

• Dynamic, friendly host

• Effective listener

• Team player

• Supply management capability

Work Experience

Welder

Prem Engineering Works, India

July 2022 - June 2024

• Welded in flat, horizontal, vertical, and overhead positions.

• Inspected welds and checked critical measurements to meet specifications.

• Prepared welding equipment to perform advanced welding work.

• Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.

• Enhanced aesthetic appeal of final products with skilled finishing techniques for smooth and clean welds.

• Welded various connections with high-quality final results.

• Bolted. clamped and tack-welded parts to secure components prior to welding. Business Development Executive

P.L. Marketings, India

January 2021 – June 2022

• Built strong relationships with clients, leading to increased customer satisfaction.

• Increased client base by identifying and pursuing new business opportunities through market research and networking.

• Established and maintained highly effective relationships with clients and industry partners to drive growth.

• Communicated directly with customers and partners to build strong business networks and relationships.

• Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.

• Developed, maintained and utilized diverse client base.

• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Customer Service Supervisor

D mart, India

January 2019 - December 2020

• Promoted a positive work environment through open communication channels, fostering team collaboration

and high morale.

• Collaborated with other departments to address recurring customer concerns, improving overall service quality.

• Coached employees through day-to-day work and complex problems.

• Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.

Languages

English

Hindi

Punjabi

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