Wisan A. Flores Montufar
San Antonio, TX. 78248
**************@*****.***
Hardworking and dedicated individual with very strong work ethics seeking a new opportunity with a change of scenery.
SUMMARY OF QUALIFICATIONS:
High performing professional with over 14 years of experience delivering High-impact work in the retail industry. Skilled in developing strong internal and external relationships to facilitate collaborative achievement of high priority goals. Confident in my ability to thrive in a fast paced setting and leverage in, hiring, training, and coaching a team to success. Committed to lifelong learning and going the extra mile to contribute to continuous improvement.
Key Skills:
Bilingual in English and Spanish
Basic computer skills
Great Critical Thinking skills
Reception.
Staff Leadership
Inventory Control
Guest service
WORK HISTORY
Store Manager (Dec. 2015 – July 2020 August 2021– June 2024)Toot’NTotum, TX
As a store manager at Toot’N Totum, I hire and train new employees, during training I can access if they have Management potential then I will train to promote. I carry out all the directives sent out by the Operations director or District Managers directions. I report back all competitors change in prices, and any special events that might affect business. Overall I am responsible for the day to day operations while Keeping proper inventory control, maintain records of receiving and out going merchandise, responsible for hitting budget sales and budgeted hours. Keeping a clean, fast and fresh convinient store. Making sure guest are satisfied with our service.
Asistant Store Leader August 2020 – June 2021) Kwik Trip, WI
As an Assistant store Leader I performed all the essential duties The Store leader performs, in his absence to ensure the store keeps running smoothly. Interviewing, Hiring, Training, coaching, receiving, merchandising, cleaning cooking and guest satisfaction .
General Manager (January 2015 – December 2015) Papa John’s Pizza, TX
I was in charge of the overall running of the business. I hired and trained all employees from drivers to inside team members. I was in charge of the Marketing, sales and promotions. I went out and promoted the store and its values under the new Franchise. I reported back to headquarters with reports, inventory control, sales pitches, and took notes on new Franchise promotions coming up.
Assistant Manager (April 2014- December 2014) Braum”s #180, TX
In charge of several under aged team members as well as guiding other shift managers. As an Assistant I overseeing smooth running shift, customer relations, Great customer service, help with train new hires, making sure company policies and procedures are being followed.
Department Manager (October 2010 – January 2014) Wal-Mart, TX
Oversee House wares and Domestics Department, Currently overseeing new Floor plans, and certain remodels going on within the Department. Insure price changes are done correctly and on time, assist merchandisers with new product placement, order and stock Merchandise. Provide customer service.
Oversaw Men’s and Boy’s apparel department, oversees floor plans, price changes, ordering and filling general merchandise.
Sales Associate in men’s and boy’s wear depts. my duties are as follows; basic customer service, working all new and old merchandise, worked with pricing, counts, displays, processing all new merchandise received and preparing it to go out to the sales floor.
EDUCATION
Associates in Business Management and Accounting- Vista College Amarillo, TX
CNA – Certified Nurse’s Assistant from Leary Technical College Tampa, FL
High School Diploma from Hillsborough High School Tampa, FL
REFRENCES
I can provide a list of references upon request.