Customer Service Retail Sales
Resume:
Tamia Jenkins *** Goldfinch Way
Stockbridge,GA, *0281
**.*********@*****.***
EXPERIENCE
Bmw of South Atlanta, 4171 Jonesboro Road, Union City — Receptionist
MAY 2022 - APRIL 2024
Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival.
Maintains security and telecommunications system.
Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department directories. Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
Operates telecommunication system by following manufacturer’s instructions for house phone and console operation. Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Ulta Beauty, 5458 W Grand Pkwy S, Richmond, TX 77406
— Manager
JULY 2021 - MARCH 2022
Maintained an awareness of current trends in skincare products, hair care products, makeup, fragrances, and other items sold at the store. Provided personalized application advice to customers regarding makeup products.
Performed basic product knowledge and application demonstrations as needed.
Explained the application process for new products or services to customers.
Selled products such as fragrance, cosmetics, skin care products, hair care SKILLS
● Customer service
● Communication
● Problem Solving
● Leadership
● Administrative
● Organization
LANGUAGE
English & Spanish
products, and bath products.
Interacted with customers to provide them with information about products, services, and available promotions.
Recommended products based on each individual customer’s needs, preferences, and budget.
Worked with other employees to create seasonal product displays and merchandising plans that attract customers’ attention. Demonstrated how to use specific products and answered any questions about them.
World of Coca Cola, 121 Baker St NW, Atlanta, GA 30313
— Retail Sales Ambassador
NOVEMBER 2019 - APRIL 2021
Served as on-site Brand Ambassadors to steward Company messages Embody the Company identity in appearance, personality, values, and ethics.
Engaged guests by sharing knowledge about The Coca-Cola Company, its products, history, exhibits, and galleries.
Ensured guest experience is beyond what is expected of the world’s most iconic brand.
Shared and inspire moments of happiness with guests. Conducted and facilitated public and private tours for Corporate partners and day guests.
Acted as informal concierge for the Attraction District and surrounding area.
Assisted guests in discovering merchandise and/or product that is unique to their visit and closing the sell.
Supported Corporate events in the evening.
Supported consumer and customer programs.
EDUCATION
Stockbridge High School, 1151 Old Conyers Rd, Stockbridge, GA 30281 — High School Diploma
SEPTEMBER 2017 - MAY 2018
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